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- Tasks: Lead a team to create an amazing shopping experience while managing daily operations.
- Company: Join the British Red Cross, a charity dedicated to helping people in need.
- Benefits: Enjoy 36 days of leave, flexible working, and access to wellbeing support.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Retail supervisory experience and strong customer service skills are essential.
- Other info: Diversity and inclusion are at our core; bring your true self to work!
The predicted salary is between 23850 - 33400 £ per year.
Location: 12 Kirk Street, Peterhead, AB42 1RX
Salary: £23,850 per annum pro-rata
Hours: 28 per week
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community? We are in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you are a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
A day in the life of a Shop Manager will involve:
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, you will need:
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience.
- To care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.
The closing date for applications is 23.59 on the 17th of July 2025.
In return for your commitment and expertise, you will get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Shop Manager employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they operate will help you connect with the team and demonstrate your passion for the cause during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Network within the community and engage with local charity events. This not only shows your commitment to the cause but also helps you build connections that could be beneficial when applying for the Shop Manager position.
✨Tip Number 4
Prepare to discuss your retail experience in detail, particularly any supervisory roles. Highlight your ability to achieve financial targets and how you've used your initiative to drive sales in previous positions.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Shop Manager position. Tailor your application to highlight your relevant experience in retail management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, supervisory roles, and any achievements that demonstrate your ability to lead a team. Use bullet points for clarity and focus on quantifiable results.
Write a Strong Cover Letter: In your cover letter, express your passion for the British Red Cross and how your values align with their mission. Highlight specific examples of how you've motivated teams and achieved targets in previous roles.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the British Red Cross and its mission during the interview. Share any personal experiences or connections you have with the charity, as this will demonstrate your genuine interest in the role and the impact it has on the community.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or achieved targets. This will showcase your management skills and ability to inspire others.
✨Demonstrate Your Retail Expertise
Be ready to discuss your retail experience, particularly at a supervisory level. Talk about your understanding of customer service, cash handling, and how you've contributed to achieving financial targets in past positions.
✨Prepare Questions About the Role
Think of insightful questions to ask the interviewer about the shop's operations, team dynamics, and future goals. This shows that you're not only interested in the position but also eager to contribute to the shop's success.
