At a Glance
- Tasks: Help vulnerable adults return home safely and comfortably after hospital stays.
- Company: Join the British Red Cross, a leading humanitarian organisation making a real difference.
- Benefits: Enjoy 36 days annual leave, flexible working, and access to mental health support.
- Why this job: Make a meaningful impact while working in a supportive and inclusive team environment.
- Qualifications: Must have a full UK driving licence and understanding of NHS services.
- Other info: Applications close on 24th September 2025; early applications encouraged.
The predicted salary is between 19300 - 19200 £ per year.
Support Worker – Assisted Discharge Service – Gloucestershire Location: Gloucestershire Royal Hospital, GL1 3NN Salary: £22,932 per annum (pro-rata for under 35 hours) Job Share Available Hours: Various hours available. Shifts Available 10am to 8pm weekday and 10am to 5pm weekends (working one weekend per month) Contract: Permanent Driving Requirement: Full UK Driving Licence held for a minimum for 2 years What happens when someone is ready to leave hospital but has no one to help them get home or settle in? That\’s where you come in. As a Support Worker in our Assisted Discharge Service, you\’ll help vulnerable adults return home safely and comfortably. You\’ll assess their needs, ensure their home is ready, and provide short-term support to reduce the risk of readmission. Key Responsibilities Transporting patients\’ home and ensuring their environment is safe and comfortable Collecting prescriptions, checking food supplies, and completing light household tasks Offering emotional support and guidance, helping service users regain independence Liaising with hospital staff and responding to referrals from clinicians Note: This role does not involve personal care (e.g. bathing, cleaning, or administering medication). What We\’re Looking For The Right to Work in the UK (we\’re unable to offer sponsorship) A full UK manual driving licence and access to a vehicle Understanding of NHS and Social Care services Professionalism, discretion, and flexibility to work outside standard hours If you\’re compassionate, reliable, and want to make a real difference, we\’d love to hear from you. A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download. Closing date for applications is 24th September 2025. Please note that early application is encouraged, as we\’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date. In return for your dedication and expertise, you\’ll get: Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Assistance: Access to mental health and wellbeing assistance. Team Working: Champion our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme . Season ticket loan: Interest-free loan for commuting expenses. We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. Together, we are the world\’s emergency responders TPBN1_UKTJ
Service Support Worker - Gloucestershire employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Worker - Gloucestershire
✨Tip Number 1
Familiarise yourself with the NHS and Social Care services in Gloucestershire. Understanding how these systems work will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience you have in support roles or working with vulnerable adults. Even if it's informal, sharing specific examples of how you've helped others can make a strong impression.
✨Tip Number 3
Prepare to discuss your flexibility regarding working hours. Since the role requires shifts outside standard hours, being open about your availability can set you apart from other candidates.
✨Tip Number 4
Showcase your driving experience and reliability. Since a full UK driving licence is essential, be ready to talk about your driving history and how it enables you to fulfil the transport aspect of the role effectively.
We think you need these skills to ace Service Support Worker - Gloucestershire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Support Worker position. Highlight key skills such as compassion, reliability, and understanding of NHS and Social Care services.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in support work or similar fields, and include examples of how you've helped others regain independence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable adults. Mention your understanding of the Assisted Discharge Service and how your values align with the mission of the British Red Cross.
Highlight Your Driving Experience: Since a full UK driving licence is required, make sure to mention your driving experience clearly in your application. Include details about your driving history and any relevant qualifications.
How to prepare for a job interview at British Red Cross
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Support Worker in the Assisted Discharge Service. Be prepared to discuss how your skills and experiences align with these responsibilities.
✨Show Empathy and Compassion
As a Support Worker, you'll be dealing with vulnerable adults. During the interview, demonstrate your ability to empathise and show compassion. Share examples from your past experiences where you've provided emotional support or helped someone regain their independence.
✨Highlight Your Flexibility
This role requires flexibility in working hours, including weekends. Be ready to discuss your availability and willingness to adapt to different shifts. Mention any previous experience you have in roles that required similar flexibility.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the team dynamics, training opportunities, or how they measure success in this position. This will also help you determine if the role is the right fit for you.