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- Tasks: Support individuals with practical and emotional needs, ensuring their comfort and wellbeing.
- Company: Join the British Red Cross, a leading humanitarian organisation making a real difference.
- Benefits: Enjoy flexible hours, generous leave, and access to discounts and wellbeing support.
- Other info: Applications close on 3rd September; early applications are encouraged.
- Why this job: Make a meaningful impact in your community while building valuable skills and relationships.
- Qualifications: A full UK manual driving licence and a caring attitude are essential; no prior experience needed.
Support Worker – Assisted Discharge
Location: Royal Victoria Hospital, Belfast
Salary: £24,479 per annum, pro rata (£13.45 per hour)
Hours: 14 per week. Fixed shifts of 12-8 on Mondays and Fridays
Contract: Fixed term contract 31st March 2027
Additional Information: Full UK Driving Licence and willingness to drive service vehicles
Candidates must have the right to work in the UK, sponsorship is not available at this time
Do you want to make a real difference to people\’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector?
We\’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker. If you\’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone\’s life. No formal care experience? That\’s okay. If you\’re patient, thoughtful, and can make someone feel at ease, you\’re exactly who we\’re looking for.
As a Support Worker, you\’ll be a lifeline for people who may be feeling vulnerable after a hospital stay. Whether it\’s helping with shopping, checking in with a phone call, or simply being a friendly face, your support will help people live more independently. It\’s more than just a job – it\’s a chance to give back, grow your skills, and be part of a team that truly cares.
What will a day in the life of a Support Worker involve?
- Providing practical and emotional support, including welfare calls, shopping, and home visits.
- Supporting adults after a hospital stay to help them recover safely at home.
- Responding to referrals from clinicians and community health professionals.
- Assessing needs and following a personalised support plan for each service user.
To be a successful Support Worker, what will you need?
- A kind, calm and confident approach with great people skills.
- The ability to work independently and as part of a team.
- A full UK driving licence and willingness to drive service vehicles.
- Basic IT skills and a commitment to following procedures.
Interested? The closing date for applications is 23.59 on Thursday 7th May 2026.
In return for your commitment and expertise, you\’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world\’s emergency responders
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Service Support Worker employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Worker
✨Tip Number 1
Familiarise yourself with the local health and social care services in Brighton and Hove. Understanding the specific needs of the community will help you demonstrate your commitment to making a difference during interviews.
✨Tip Number 2
Network with current or former support workers in the area. They can provide valuable insights into the role and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 3
Showcase your soft skills during any interactions with the hiring team. Being caring, patient, and approachable is crucial for this role, so make sure to highlight these traits in conversations or during informal meet-ups.
✨Tip Number 4
Be proactive in seeking out volunteer opportunities related to health and social care. This not only builds your experience but also demonstrates your genuine interest in helping others, making you a more attractive candidate.
We think you need these skills to ace Service Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Support Worker. Highlight key skills such as empathy, communication, and flexibility that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills that align with the job description. Emphasise any volunteer work or personal experiences that demonstrate your caring nature and ability to support others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the health and social care sector. Use specific examples to illustrate how you can make a difference in someone’s life.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Helping Others
Make sure to express your genuine enthusiasm for supporting people in need. Share any personal experiences or motivations that drive you to work in the health and social care sector.
✨Demonstrate Your People Skills
Since this role requires great interpersonal skills, be prepared to discuss how you've effectively communicated and built relationships with others in the past, even if it's from non-professional settings.
✨Familiarise Yourself with Relevant Services
Research NHS and social care services before the interview. Being knowledgeable about these services will show your commitment and readiness to support service users effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations as a Support Worker. Think of examples where you've provided support or assistance to someone in need.