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- Tasks: Support our Health & Care team with admin tasks, communications, and data management.
- Company: Join the British Red Cross, a leading humanitarian organisation making a real difference.
- Benefits: Enjoy flexible working, generous holidays, and access to wellbeing support and discounts.
- Why this job: Be part of a dynamic team that values inclusivity and makes a meaningful impact daily.
- Qualifications: Confident communicator with admin experience and a commitment to diversity.
- Other info: Fixed-term role until 31st March; apply early as we review candidates continuously.
The predicted salary is between 24000 - 36000 £ per year.
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About The Role
Job Title: Service Admin Assistant (Home from Hospital Service)
Location: Redhill, Surrey
Salary: £, per annum (adjusted to £, for hours per week)
Hours: per week
Contract: Fixed-Term (until 31st March)
Are you passionate about helping others and keeping things running smoothly behind the scenes?
Do you thrive in a fast-paced environment where no two days are the same?
Could you be the friendly, organised, and reliable presence that helps our team make a real difference?
As a Service Admin Assistant, you’ll play a vital role in supporting our colleagues in our Health & Care directorate. From managing communications and coordinating meetings to handling data and assisting volunteers, your work will help ensure our services run efficiently and compassionately. You’ll be part of a dynamic and inclusive team, contributing to a mission that puts people first. Whether responding to enquiries, maintaining accurate records, or assisting with financial and property-related tasks, your attention to detail and positive approach will be key. This is a role for someone who enjoys variety, values teamwork, and is committed to making a meaningful impact every day.
What will a day in the life of a Service Admin Assistant involve?
- Supporting staff and volunteers with a wide range of admin tasks to keep services running smoothly.
- Answering phone calls and emails with warmth, clarity, and professionalism.
- Booking travel and meetings, taking minutes, and arranging facilities when needed.
- Handling invoices, expenses, and purchases in line with our financial procedures.
- Keeping data accurate and secure, and helping to create useful reports and spreadsheets.
- Welcoming visitors and signposting people to the right services with kindness and care.
What do you need to be a successful Service Admin Assistant?
- A confident communicator with excellent interpersonal and written skills.
- Comfortable using Microsoft Office and telephone systems.
- Able to handle queries with professionalism, confidentiality, and empathy.
- Skilled at checking documents for accuracy and managing multiple tasks.
- Experienced in general admin duties like filing, scanning, and greeting visitors.
- Committed to inclusive practice and promoting diversity in all that you do.
Interested? The closing date for applications is Wednesday, 3rd July. Interviews are scheduled to take place in the week commencing 10th July. Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.
In return for your commitment and expertise, you’ll get:
- Holidays: days annual leave (including bank holidays) + option to buy extra days.
- Pension scheme: Up to % contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Young Staff Network.
Together, we are the world\’s emergency responders
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Service Admin Assistant employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Admin Assistant
✨Tip Number 1
Familiarise yourself with the British Red Cross and their mission. Understanding their values and how they operate will help you align your responses during interviews, showcasing your commitment to their cause.
✨Tip Number 2
Network with current or former employees of the British Red Cross. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the role and the team dynamics, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to admin tasks, communication, and teamwork. Think of specific examples from your past experiences that demonstrate your skills in these areas.
✨Tip Number 4
Showcase your organisational skills by creating a detailed plan for how you would manage multiple tasks as a Service Admin Assistant. This could include a mock schedule or prioritisation strategy that you can discuss during the interview.
We think you need these skills to ace Service Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Admin Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Highlight your communication skills, attention to detail, and any experience with Microsoft Office or handling queries.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to teamwork. Use specific examples from your past experiences that demonstrate your ability to manage multiple tasks and maintain professionalism.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Helping Others
Make sure to express your enthusiasm for supporting others during the interview. Share examples of how you've made a difference in previous roles, as this aligns perfectly with the mission of the organisation.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks and keep things organised. You might want to share specific tools or methods you use to stay on top of your workload, especially in a fast-paced environment.
✨Communicate Clearly and Professionally
Since the role involves answering calls and emails, practice articulating your thoughts clearly. Use examples from your past experiences to showcase your communication skills and how you handle queries with professionalism and empathy.
✨Highlight Your Teamwork Experience
The job requires working closely with colleagues and volunteers, so be ready to talk about your experience in team settings. Share stories that illustrate your ability to collaborate effectively and contribute to a positive team dynamic.
