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- Tasks: Support health services with admin tasks and improve service delivery.
- Company: Join the British Red Cross, a leader in humanitarian support.
- Benefits: Flexible working, 36 days leave, and great learning opportunities.
- Why this job: Make a real difference by helping people in crisis every day.
- Qualifications: Positive attitude, strong communication skills, and attention to detail.
- Other info: Inclusive environment with diverse teams and excellent career growth.
The predicted salary is between 22932 - 22932 £ per year.
Service Admin Assistant
Location: Hybrid, with attendance at our Warmley office (BS30 8XP) at least once a week
Salary: £22,932 per annum pro-rata
Hours: 35 per week
Contract: Fixed term contract until 30th September 2026
Do you have experience in general administration duties and would love to be part of a team providing crucial assistance to vital services?
If so, you could join us as a Service Administration Assistant, providing efficient support to colleagues, members of the public and external organisations.
A day in the life of a Service Admin Assistant
- General administrative duties including dealing with emails and answering telephone enquiries.
- Organising meetings and taking minutes.
- Data entry and preparing reports with great accuracy.
- This is a hybrid role between the Warmley office and home. You will have the ability to work autonomously as well as part of a greater team. You’ll be assisting the First Call Service in Bristol, as part of the wider Health and Care team in the South West and Channel Islands.
To be successful in this position, you must have the following skills and experience:
- Positive, passionate and enthusiastic approach to customer service.
- Confident in using telephone systems, Computer databases, Microsoft packages including Teams and Outlook with the ability to create, amend and manipulate Word, Excel and PowerPoint applications.
- General administrative duties including answering the telephone and scanning, meeting and greeting staff, volunteers and members of the public.
- Outgoing with excellent interpersonal and communication skills (both virtually and face to face).
- Ability to deal with queries in a diplomatic, professional and confidential manner both verbally and in writing.
- Ability to work accurately, check documentation for accuracy etc.
Interested? The closing date for applications is 23.59 on Thursday 11th December 2025.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world’s emergency responders
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Service Admin Assistant employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Admin Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Service Admin Assistant role. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or improved processes in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at the British Red Cross.
We think you need these skills to ace Service Admin Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Admin Assistant role. Highlight your organisational skills and any relevant experience that shows how you can support our Health & Care services effectively.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about helping others. In your application, let us know why you’re passionate about this role and how you can contribute to making a difference in people's lives.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Red Cross
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Admin Assistant. Familiarise yourself with tasks like booking meetings, handling invoices, and maintaining data. This will help you demonstrate how your skills align with what they need.
✨Showcase Your Organisational Skills
Since this role is all about keeping things organised, be ready to share examples of how you've successfully managed multiple tasks in the past. Think of specific situations where your organisational skills made a difference, and be prepared to discuss them.
✨Demonstrate Your Customer Service Approach
The job requires a positive and enthusiastic approach to customer service. Prepare to talk about times when you've gone above and beyond to help someone, whether it's in a professional or personal context. This will show that you genuinely care about supporting others.
✨Practice Your Communication Skills
Strong communication is key for this position. Consider doing a mock interview with a friend or family member to practice articulating your thoughts clearly. Focus on being concise and confident, especially when discussing your experience with Microsoft Office and telephone systems.
