Senior Emergency Response Officer
Senior Emergency Response Officer

Senior Emergency Response Officer

Full-Time 24900 - 27300 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in emergency response, coordinating activities and building partnerships.
  • Company: Join the British Red Cross, a leading humanitarian organisation making a real impact.
  • Benefits: Enjoy 36 days of annual leave, flexible working, and wellbeing support.
  • Why this job: Make a difference in communities while developing your leadership skills in a supportive environment.
  • Qualifications: Strong leadership, communication skills, and a full UK driving licence required.
  • Other info: Must be willing to relocate within Central England; on-call duties included.

The predicted salary is between 24900 - 27300 ÂŁ per year.

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Additional Requirements: Please note that you must have a full driving licence with access to your own vehicle for this role.

Are you ready to lead a dynamic team and make a real difference in emergency response?

Do you have the skills and passion to support communities in crisis and enhance our emergency response efforts?

Can you navigate complex situations and build strong partnerships to maximise our impact on those in need? If you’re up for this challenge, please read on…

What does a day in the life of a Senior Emergency Response Officer involve? You\’ll be:

  • Leading and managing a team of Emergency Response Officers to ensure effective service delivery across Central England.
  • Coordinating and overseeing the planning and execution of emergency response activities, both in person and remotely.
  • Engaging with local authority emergency planning teams and voluntary sector partners to maintain positive relationships and facilitate collaboration.
  • Monitoring and reporting on performance against Key Performance Indicators (KPIs) using various data systems.
  • Regularly working evenings, whether it’s conducting volunteer meetings or training sessions. In addition, you will be part of a 24-hour on-call rota, ready to support volunteers and manage emergency situations at a moment’s notice.

What do you need to be a successful Senior Emergency Response Officer? You\’ll need:

  • Strong leadership skills with the ability to manage and develop a team effectively.
  • Excellent communication and interpersonal skills to build and maintain relationships with stakeholders.
  • Proficiency in IT, including Microsoft 365, to manage data and reporting efficiently.
  • Experience in dealing with complex situations and tasks across multiple workstreams, demonstrating adaptability and problem-solving abilities, along with proven experience in developing or working in multi-sector partnerships to enhance collaborative efforts.
  • Commitment to delivering high-quality services to the public, ensuring the needs of vulnerable service users are met.
  • Possess a full UK drivers licence for at least 2 years
  • Exhibit a strong commitment to working with volunteers. Provide training and support to empower them in responding to local incidents while upholding the values of the British Red Cross.

To be considered for this role, candidates must be located or willing to relocate to any of the following areas; Warwickshire, West Midlands, Herefordshire, Worcestershire, Staffordshire, and Shropshire.

Interested? The closing date for applications is 23.59 on the Wednesday 13th August 2025. Interviews are scheduled to take place shortly after this date.

In return for your commitment and expertise, you’ll get:

  • Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Support: Access to mental health and wellbeing assistance.
  • Team Working: Support our mission in a collaborative team.
  • Cycle2Work: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world\’s emergency responders

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management, Customer Service, and Health Care Provider

  • Industries

    Non-profit Organizations

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Senior Emergency Response Officer employer: British Red Cross

The British Red Cross is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With generous benefits such as 36 days of annual leave, flexible working arrangements, and comprehensive learning opportunities, you will be empowered to make a meaningful impact in emergency response across Central England. Join a dynamic team dedicated to supporting communities in crisis while enjoying the unique advantages of working for a respected humanitarian organisation.
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Contact Detail:

British Red Cross Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Emergency Response Officer

✨Tip Number 1

Familiarise yourself with the British Red Cross's mission and values. Understanding their commitment to supporting communities in crisis will help you align your responses during interviews and discussions, showcasing your passion for the role.

✨Tip Number 2

Network with current or former employees of the British Red Cross. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your fit for the Senior Emergency Response Officer position.

✨Tip Number 3

Prepare examples of your leadership experience and how you've successfully managed teams in high-pressure situations. Being able to articulate these experiences clearly will demonstrate your capability to lead effectively in emergency response scenarios.

✨Tip Number 4

Research local authority emergency planning teams and voluntary sector partners in the areas mentioned in the job description. Showing that you understand the landscape of emergency response in Central England will highlight your proactive approach and readiness for the role.

We think you need these skills to ace Senior Emergency Response Officer

Leadership Skills
Team Management
Communication Skills
Interpersonal Skills
IT Proficiency (Microsoft 365)
Data Management
Performance Monitoring
Problem-Solving Skills
Adaptability
Collaboration Skills
Stakeholder Engagement
Emergency Response Planning
Volunteer Training and Support
Commitment to Public Service
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in emergency response and leadership. Use specific examples that demonstrate your ability to manage teams and navigate complex situations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for emergency response and your commitment to supporting communities in crisis. Mention how your skills align with the job requirements and why you want to work for the British Red Cross.

Highlight Relevant Skills: In your application, emphasise your strong communication and interpersonal skills, as well as your proficiency in IT systems like Microsoft 365. Provide examples of how you've successfully built partnerships in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at British Red Cross

✨Showcase Your Leadership Skills

As a Senior Emergency Response Officer, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific situations where your leadership made a significant impact.

✨Demonstrate Your Communication Abilities

Excellent communication is key in this role. Think of instances where you've effectively engaged with stakeholders or built partnerships. Be ready to explain how you maintain positive relationships and facilitate collaboration, especially in high-pressure situations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in complex situations. Prepare to discuss how you've navigated challenges across multiple workstreams and what strategies you employed to overcome them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Familiarise Yourself with Relevant Technology

Proficiency in IT, particularly Microsoft 365, is essential. Brush up on your data management and reporting skills. Be ready to discuss how you've used technology to enhance service delivery or monitor performance against KPIs in previous roles.

Senior Emergency Response Officer
British Red Cross

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