At a Glance
- Tasks: Lead a passionate team to support vulnerable individuals and enhance community wellbeing.
- Company: Join a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Flexible working, 36 days holiday, pension scheme, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and promotes personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in case work, line management, and strong interpersonal skills required.
The predicted salary is between 31262 - 31991 £ per year.
Job Location: Reading Borough Council Civic Offices, Reading (Hybrid)
Salary: £31,262 to £31,991 per annum
Hours: 35 per week
Contract Type: Permanent
Do you have a desire to lead an amazing team and deliver services which really make a difference to the lives of vulnerable people? If you are enthusiastic and motivated to make a difference, you could join our vibrant Health & Care team for the new Local Connector service in Reading.
As specialist advisor and team leader, you will serve as key point of contact for the service, triaging and allocating all new referrals. You will also assist people who contact adult social care to identify their personal assets, interests and goals. This will enable them to increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community.
With your experience of case work and risk management, you will be ideally placed to co-ordinate the service. You will ensure that appropriate service standards, good practice, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers.
You will actively network among health and social care related bodies in Reading to establish the Red Cross with the relevant communities and partnerships. You will also work closely with the Regional Business Development Manager and Operations Manager to maintain service contracts accordingly.
What does a day in the life of a Community Connector Team Leader involve?
- Leading the day-to-day operations of the Local Connectors team, receiving referrals and allocating work accordingly.
- Providing person-centred support to local residents via the telephone or face-to-face in the community.
- Working collaboratively with a multidisciplinary team of adult social care professionals to support development of the Local Connectors service.
- Building connections with local voluntary sector organisations to understand the services they provide, and connect local residents in.
- Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
- Producing reports, and using data insights and feedback to identify how we can continuously improve our support to beneficiaries.
What does it take to be a successful Community Connector Team Leader?
- Experience of case work, supporting vulnerable people.
- Line management experience.
- Good interpersonal skills and the ability to connect with a range of stakeholders both internal and external.
- The ability to identify and manage risks, manage safeguarding issues, create solutions and resolve problems.
- Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes.
- Confidence in using IT software, including Microsoft and relationships management systems, e.g. Mosaic.
- Time management and the ability to prioritise work and manage a proactive and reactive workload.
Are integrity, empathy, compassion and emotional intelligence part of who you are? If so, apply now!
The closing date for applications is 23.59hrs on Wednesday the 10th of June 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders.
Local Connector Team Leader in Reading employer: British Red Cross
Join Reading Borough Council as a Local Connector Team Leader and be part of a vibrant Health & Care team dedicated to making a real difference in the lives of vulnerable individuals. With a strong focus on employee wellbeing, flexible working arrangements, and extensive learning opportunities, this role offers a supportive environment where you can thrive while leading a passionate team. Embrace the chance to connect with local communities and contribute to meaningful change in Reading.
StudySmarter Expert Advice🤫
We think this is how you could land Local Connector Team Leader in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and social care sector. Attend local events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Local Connector Team Leader role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience in case work and risk management. Share specific examples of how you've supported vulnerable people and made a difference in their lives. This will help you stand out as the ideal candidate.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to Reading Borough Council directly and express your interest in the Local Connector service. Sometimes, creating a connection before a position is even advertised can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it through our official channels. This not only ensures your application gets seen but also shows your commitment to joining our amazing team at StudySmarter. Plus, you’ll find all the info you need right there!
We think you need these skills to ace Local Connector Team Leader in Reading
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping vulnerable people shine through. We want to see how motivated you are to make a difference in the community!
Tailor Your Experience:Make sure to highlight your relevant experience in case work and risk management. We’re looking for someone who can connect with our beneficiaries, so share specific examples that showcase your skills.
Be Person-Centred:In your application, emphasise your ability to provide person-centred support. We value empathy and understanding, so illustrate how you've helped individuals identify their goals and achieve positive outcomes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at British Red Cross
✨Know Your Stuff
Make sure you understand the role of a Local Connector Team Leader inside out. Familiarise yourself with the key responsibilities, like triaging referrals and providing person-centred support. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare to discuss your previous experience in case work and risk management. Think of specific examples where you've supported vulnerable people or led a team. This will demonstrate your capability and give the interviewers a clear picture of how you can contribute to their mission.
✨Connect with Their Values
The organisation values integrity, empathy, and compassion. Be ready to share personal stories that reflect these qualities. This not only shows that you align with their values but also helps you stand out as a candidate who truly cares about the community.
✨Ask Smart Questions
Prepare thoughtful questions about the Local Connector service and its impact on the community. This shows your enthusiasm for the role and gives you insight into their operations. Plus, it’s a great way to engage with the interviewers and leave a lasting impression.
