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- Tasks: Support the shop manager in running a vibrant charity shop and enhancing customer experience.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Enjoy flexible working, 36 days holiday, and great employee discounts.
- Why this job: Be part of a team that champions kindness and supports meaningful change.
- Qualifications: Retail experience and a passion for excellent customer service are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 23391 - 28000 ÂŁ per year.
Location: Paignton, Devon
Salary: ÂŁ23,391 per annum, pro rata
Hours: 28 per week
Contract: Permanent
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience from working in a shop environment.
- Traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- A commercially savvy individual, with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Wednesday 28th January 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Assistant Shop Manager in Paignton employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Paignton
✨Tip Number 1
Get to know the charity shop vibe! Visit the store, chat with staff and volunteers, and soak up the atmosphere. This will help you understand their mission and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about your past experiences and how they align with the role of Assistant Shop Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Assistant Shop Manager in Paignton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and charity work! Share why you want to be an Assistant Shop Manager and how you can make a difference in the community. A personal touch goes a long way!
Tailor Your CV: Make sure your CV highlights your retail experience and people skills. We want to know about your previous roles and how they’ve prepared you for this position. Customising your CV shows us you’re serious about the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your values align with ours at the British Red Cross. Tell us about your experience managing teams and creating great customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or contributed to sales targets. Use metrics if possible, as this demonstrates your commercial savvy and ability to meet financial measures.
✨Emphasise Teamwork Skills
As an Assistant Shop Manager, you'll be overseeing a team of volunteers. Prepare to share examples of how you've successfully managed or collaborated with a team in the past. Focus on your people skills and how you foster a positive environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the shop's operations, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
