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- Tasks: Support the shop manager in running a vibrant charity shop and enhancing customer experience.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Flexible working hours, 36 days holiday, and great employee discounts.
- Why this job: Be part of a team that champions kindness and supports meaningful change.
- Qualifications: Retail experience and a passion for excellent customer service.
- Other info: Inclusive environment with diverse teams and career development opportunities.
The predicted salary is between 12 - 13 £ per hour.
Location: Newton Powys
Salary: £12.73 per hour
Hours: Zero, as and when required
Contract: Casual
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- Commercially savvy with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Wednesday 25th February 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Assistant Shop Manager in Newtown employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Newtown
✨Tip Number 1
Get to know the charity shop scene! Visit local shops, chat with staff, and understand what makes them tick. This will give you a leg up when you’re in interviews, showing you’re genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with people in the retail and charity sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
Prepare for your interview by practising common questions related to retail and team management. Think about your past experiences and how they relate to the Assistant Shop Manager role. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at the British Red Cross, making a real difference in the community.
We think you need these skills to ace Assistant Shop Manager in Newtown
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and charity shine through! We want to see how you can make a meaningful impact in our community, so share your experiences and what drives you.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your retail experience and any leadership roles you've had. We love seeing how you've contributed to a team and created a positive shopping environment!
Be Personable: Remember, we’re looking for a people-person! Use your application to showcase your customer service skills and how you’ve fostered great relationships in previous roles. A friendly tone can go a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or contributed to sales. Use metrics if possible, as this demonstrates your commercial awareness and ability to meet financial targets.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Prepare to share examples of how you've successfully managed or motivated a team in the past. Emphasise your people skills and how you foster a positive environment for both staff and customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the shop's operations, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
