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- Tasks: Lead a team to create an amazing shopping experience and support a great cause.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible working, 36 days holiday, pension scheme, and learning opportunities.
- Why this job: Be part of a team that generates funds for a worthwhile charity while developing your leadership skills.
- Qualifications: Retail experience at supervisory level and strong customer service skills.
- Other info: Inclusive environment with diverse teams and excellent career growth potential.
The predicted salary is between 24308 - 30400 £ per year.
Location: Cirencester
Salary: £24,308 per annum
Hours: 35 per week (includes weekends as part of a rota)
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community? We are in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you are a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Ability to deliver outstanding customer service and comfortable with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets, using your initiative to achieve fantastic results.
- Proven IT skills and knowledge of PC usage.
- A passion for the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.
Interested? The closing date for applications is 23.59 on Tuesday 18th March 2026.
In return for your commitment and expertise, you will get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you will have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Shop Manager in Newport employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Newport
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the British Red Cross. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your retail experience and management skills confidently when it’s your turn to shine.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated a team or improved customer service in your previous roles. This is your chance to demonstrate that you can lead the shop to success!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Manager in Newport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the British Red Cross shine through. We want to see how much you care about our cause and how you can inspire others to do the same!
Tailor Your CV: Make sure your CV highlights your retail experience and management skills. We’re looking for someone who can lead a team effectively, so showcase any relevant achievements that demonstrate your ability to motivate and develop others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. Remember, we want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at British Red Cross
✨Know the Cause
Before your interview, take some time to understand the British Red Cross and its mission. Familiarise yourself with their values and how they impact the community. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare specific examples of how you've motivated a team or resolved conflicts. Highlighting your ability to inspire others will demonstrate that you're the right fit for this role.
✨Customer Service is Key
Retail is all about the customer experience. Be prepared to share stories that showcase your outstanding customer service skills. Think about times when you went above and beyond for a customer or how you handled difficult situations. This will illustrate your commitment to providing a brilliant shopping experience.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the shop's current challenges, team dynamics, or how success is measured. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.