At a Glance
- Tasks: Lead innovative services that empower individuals and engage communities.
- Company: Dynamic organisation focused on improving wellbeing and community support.
- Benefits: Flexible working, 36 days annual leave, and a contributory pension scheme.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in people's lives while leading impactful change.
- Qualifications: Experience in mental health or community services and strong leadership skills.
The predicted salary is between 35678 - 37596 £ per year.
Location: Southampton
Salary: £35,678 to £37,596 per annum
Hours: 35 per week
Contract: Fixed term contract (12 months)
Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.
Are you ready to lead innovative, community-driven services that make a real difference in people's lives? Are you passionate about improving wellbeing and reducing reliance on formal care? Do you thrive in a leadership role that blends strategy, service delivery, and community engagement?
As a Senior Service Lead, you'll guide specialist teams to deliver strength-based interventions that empower individuals and activate communities. You'll work closely with the Community Mental Health Team, Adult Social Care and other partners to shape services that are safe, effective, and sustainable. Your insights will help us continuously improve and maximise impact - are you ready to lead change?
What will a day in the life of a Senior Service Lead involve?
- Coaching teams to deliver personalised, holistic support that builds resilience and independence.
- Overseeing safe, outcome-focused interventions and reviewing complex casework.
- Building strategic relationships with health, social care, and voluntary sector partners.
- Analysing service data and feedback to drive improvements and inform future commissioning.
To be a successful Senior Service Lead, what will you need?
- Experience in casework across mental health, substance use, or other community-based services.
- Strong knowledge of the health and social care system and experience managing dispersed teams.
- Excellent coaching, communication, and stakeholder engagement skills.
- A proactive, solutions-focused mindset with a passion for quality improvement.
- Emotional intelligence, resilience, and a commitment to inclusive practice.
Interested? The closing date for applications is 23.59 on Thursday 23rd July 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
Senior Service Manager in Medway employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and flexible work environment in Glasgow that prioritises the well-being of both employees and those they serve. With a strong commitment to employee growth and development, the organisation provides comprehensive benefits and fosters a culture of compassion and teamwork, making it an ideal place for individuals passionate about making a meaningful impact in the community.
