At a Glance
- Tasks: Support individuals in reducing emergency care reliance and navigate health systems.
- Company: Compassionate organisation focused on inclusive and equitable care.
- Benefits: Flexible working, generous leave, pension scheme, and wellbeing support.
- Other info: Join a supportive team dedicated to diversity and personal growth.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in casework and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Stockport, Greater Manchester (Hybrid home and office) with travel around the area
Salary: £, per annum, pro rata
Hours: per week
Contract: Permanent
Additional Requirement: To transport Service Users, applicants must have a full licence (years) and access to a vehicle which can be insured for business purposes.
Are you ready to make a real difference by helping people reduce their reliance on emergency care services? Do you want to help people navigate complex health and social care systems? Are you passionate about reducing unnecessary emergency service use and improving lives? As an Outreach Caseworker (High Intensity Use Lead), you’ll work directly with people who frequently access urgent care services. You’ll help them identify unmet needs, build coping strategies, and connect with the right support. This role is vital in creating a more compassionate, efficient, and person‑centred care environment.
What will a day in the life of an Outreach Caseworker involve?
- Supporting individuals with complex needs to reduce their use of A&E, and mental health services.
- Building strong relationships with health, social care, and emergency service partners.
- Creating personalised support plans and co‑producing exit strategies with service users.
- Attending multi‑disciplinary meetings and advocating for service users across agencies.
To be a successful Outreach Caseworker, what will you need?
- Experience in casework across mental health, substance use, or other community‑based services.
- Strong communication and coaching skills to influence and support vulnerable individuals.
- Confidence in managing safeguarding concerns and working independently.
- Emotional intelligence, resilience, and a commitment to inclusive practice.
Interested? The closing date for applications is on Monday, th July.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: days annual leave (including bank holidays) + option to buy extra days.
- Pension scheme: Up to % contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- CycleWork: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Outreach Caseworker in Manchester employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and flexible work environment in Glasgow that prioritises the well-being of both employees and those they serve. With a strong commitment to employee growth and development, the organisation provides comprehensive benefits and fosters a culture of compassion and teamwork, making it an ideal place for individuals passionate about making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Caseworker in Manchester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at British Red Cross.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from British Red Cross!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like British Red Cross, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at British Red Cross or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Outreach Caseworker in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to British Red Cross:Before hitting send, make sure to tailor your application specifically to British Red Cross! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at British Red Cross
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
