Cluster Manager Location: Based in Woodstock, covering Wantage, Hungerford, Warminster, Chippenham, Corsham, Cirencester Salary: £29,026.65 per annum Hours: 35 per week Contract: Permanent Additional Requirement: Full UK driving licence and own vehicle is preferable (business mileage will be reimbursed)
Are you an skilful and dynamic retailer keen to help those in crisis, while taking the next step in your career?
As a
Cluster
Manager,
you will play a pivotal role in helping our retail shops embed themselves in their local community. Using your local knowledge to truly appreciate customer trends whilst increasing brand knowledge at local level. Can you maximise income for our shops, and manage all resources effectively?
If you're a retail expert with a knack for inspiring a team, this role offers a chance to shine! Join our journey to spread kindness. Helping people in crisis begins at your local shop, are you ready to take on this exciting new role?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real - visible - contribution to supporting the work of my chosen charity"
- Joanne, Regional Retail Manager
What will a day in the life of a Cluster Manager involve?
Directing and advising on operational matters to shops in your cluster. Supporting with people related tasks, such as recruitment and assisting with performance management situations. Monitoring KPIs, assisting shop teams to deliver results, driving sales and raising vital funds to help those in crisis. Promoting the shop in the community and responding to local queries about the services of the BRC. Fostering and growing a commercial and customer focused shop, ensuring knowledge of local competition and retail sector trends. To be a successful Cluster Manager, what will you need?
Retail experience at a managing level, outstanding customer service and experience with cash handling duties. Proven management skills, you know how to develop and inspire your team. The skill to translate complex processes down to clear tasks and tailor communications to suit your audience. To care about the British Red Cross cause and have the ability to promote the shop in your area. Interested? The
closing
date
for applications is 23.59 on
Thursday 10th September 2026.
In return for your commitment and expertise, you'll get:
Flexible working:
Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays:
36 days annual leave (including
Cluster Manager in London employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. As a Dementia Connector in the Swansea & Neath area, you will enjoy flexible working arrangements, generous annual leave, and access to a range of learning opportunities, all while making a meaningful impact in the lives of individuals with dementia and their families. Join us in championing resilience and empowerment within your community, where every day presents a chance to make a lasting difference.
