At a Glance
- Tasks: Lead volunteers in crisis response and support vulnerable people during emergencies.
- Company: Join the British Red Cross, a leader in emergency response and community support.
- Benefits: Enjoy flexible working, 36 days holiday, and a contributory pension scheme.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience managing volunteers and knowledge of emergency response practices required.
The predicted salary is between 27041 - 37857 £ per year.
Location: Leicester (Hybrid) covering areas of Leicestershire and Rutland
Salary: £27,041 per annum, pro rata
Hours: 21 per week
Contract: Permanent
Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.
Are you ready to lead volunteers and make a real impact when crisis strikes? Do you thrive in fast-paced environments and want to make a difference in your community? As an Emergency Response Officer, you’ll be at the heart of our crisis response efforts - coordinating volunteers, supporting vulnerable people, and working with partners to deliver life-changing support.
What will a day in the life of an Emergency Response Officer involve?
- Managing and supporting volunteers in emergency responses.
- Ensuring effective and efficient responses to crisis and emergency situations.
- Developing the emergency planning role, engaging with external organisations.
- Building and maintaining strong relationships with external organisations, like local authorities and fire and rescue services.
To be a successful Emergency Response Officer, what will you need?
- Experience managing volunteers, with the ability to guide and influence others.
- Experience delivering high-quality services to the public, handling complex and changing situations.
- Knowledge of relevant health and safety practices and emergency response legislation.
- Strong IT proficiency, particularly with Microsoft Office programs.
- Experience creating and monitoring data, interpreting management information, and user feedback.
In this truly rewarding role, you will be part of a 24-hour on-call rota as potential emergency response duties can arise at any time. You’ll need to be easily accessible to the location to attend work meetings and face-to-face events on a regular basis. Candidates must live in Leicester, Leicestershire or Rutland.
Interested? The closing date for applications is 23.59 on Wednesday 11th February 2026. Interviews commencing Monday 23rd February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Emergency Response Officer in Leicester employer: British Red Cross
At the British Red Cross, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Emergency Response Officers to make a meaningful impact in their communities. With flexible working arrangements, generous annual leave, and a commitment to employee development, we ensure that our staff have the resources and opportunities they need to thrive both personally and professionally. Join us in Leicester, where you will be part of a dedicated team that values compassion, courage, and collaboration in times of crisis.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Response Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the emergency response field, attend local events, and connect with organisations. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share stories of your experiences managing volunteers or handling crisis situations to demonstrate your commitment.
✨Tip Number 3
Be prepared for anything! As an Emergency Response Officer, you’ll need to think on your feet. Practice answering common interview questions and be ready to discuss how you’d handle various emergency scenarios.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure your details reach the right people and you get noticed for this impactful role.
We think you need these skills to ace Emergency Response Officer in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience managing volunteers and handling crisis situations. We want to see how your skills align with the role of an Emergency Response Officer!
Showcase Your IT Skills:Since strong IT proficiency is key, don’t forget to mention your experience with Microsoft Office and any data management tools you’ve used. We love seeing candidates who can handle tech like a pro!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your passion for helping others shines through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way to ensure it gets to us directly, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at British Red Cross
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Emergency Response Officer. Familiarise yourself with the key tasks like managing volunteers and coordinating responses. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Since this role involves leading volunteers, be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your ability to guide and influence others, especially in high-pressure situations, as this is crucial for the job.
✨Brush Up on Relevant Legislation
Make sure you're well-versed in health and safety practices and emergency response legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the legal framework you'll be working within.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential crisis situations and how you would handle them. This will not only showcase your problem-solving skills but also your ability to remain calm under pressure, which is essential for an Emergency Response Officer.
