At a Glance
- Tasks: Support the shop manager in running a vibrant charity shop and enhancing customer experience.
- Company: Join the British Red Cross and make a meaningful impact in your community.
- Benefits: Enjoy flexible working, 36 days holiday, and a contributory pension scheme.
- Other info: Great career development opportunities in a supportive and inclusive environment.
- Why this job: Be part of a compassionate team that champions inclusion and supports real change.
- Qualifications: Retail experience, excellent people skills, and a passion for customer service.
The predicted salary is between 25213 - 25213 £ per year.
Location: Hythe
Salary: £25,213 per annum, pro rata
Hours: 14 per week
Contract: Permanent
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- Traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- A commercially savvy individual with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Tuesday 30th June 2026. Interviews commencing in the week of Monday 6th July via Microsoft Teams.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) with the option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to champion inclusion as a Disability Confident employer across our UK-based roles and as a Carers Confident Employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Locations
Assistant Shop Manager in Hythe, Kent employer: British Red Cross
As an Assistant Shop Manager with the British Red Cross in Hythe, you'll be part of a compassionate team dedicated to making a meaningful impact in the community. Enjoy flexible working arrangements, generous annual leave, and a strong focus on employee development within a supportive and inclusive culture. Join us in creating a world where kindness knows no bounds while enhancing your retail skills and leading a team of passionate volunteers.
