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- Tasks: Help run a vibrant charity shop and create a positive shopping experience.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Enjoy flexible working, 36 days holiday, and a contributory pension scheme.
- Other info: Dynamic role with opportunities to develop leadership skills and work with dedicated volunteers.
- Why this job: Be part of a team that champions kindness and supports meaningful change.
- Qualifications: Retail experience, excellent people skills, and a passion for customer service.
The predicted salary is between 25213 - 25213 ÂŁ per year.
Location: Aviemore
Salary: ÂŁ25,213 per annum, pro rata
Hours: 21 per week
Contract: Permanent
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- Traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- A commercially savvy individual, with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Wednesday 20th May 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
Assistant Shop Manager in Highland employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Highland
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with charity shops. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion! When you get that interview, make sure to express your enthusiasm for the role and the impact it has on the community. Share personal stories that highlight your commitment to customer service and teamwork.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios on the shop floor, from managing volunteers to creating a welcoming environment. Practising these responses will help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Shop Manager in Highland
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and charity work in your application. Share why you want to be an Assistant Shop Manager and how you can make a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and team management. We want to see how your skills align with what we’re looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your customer service skills and how you’ve successfully led teams in the past. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the charity's mission and values. Understanding their impact and how they operate will help you connect your passion for retail with their goals, showing that you're not just a retail expert but also someone who genuinely cares about making a difference.
✨Showcase Your People Skills
As an Assistant Shop Manager, you'll be working closely with volunteers and customers. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. This will demonstrate your ability to foster a positive shopping environment and lead a team effectively.
✨Be Financially Savvy
Brush up on your knowledge of financial targets and retail metrics. Be ready to discuss how you've contributed to sales or improved profitability in previous roles. This will show that you understand the commercial side of running a shop and can help drive success.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the shop's operations, team dynamics, or future goals. This not only shows your interest in the role but also helps you gauge if this is the right fit for you.