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- Tasks: Help run a vibrant charity shop and create a positive shopping experience.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Flexible working hours, 36 days holiday, and great employee discounts.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team that champions kindness and supports meaningful change.
- Qualifications: Retail experience and a passion for excellent customer service.
The predicted salary is between 25458 - 25458 £ per year.
Location: Hay on Wye
Salary: £25,458 per annum, pro rata
Hours: 21 per week
Contract: Fixed term for 6 months
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience and championing a team.
- Commercial awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Monday 25th May 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Assistant Shop Manager in Hereford employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with charity shops. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the shop and introduce yourself. A face-to-face interaction can leave a lasting impression and shows your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by understanding the charity’s mission. Be ready to discuss how your retail skills can contribute to their goals. We want to see your passion for making a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about the opportunity.
We think you need these skills to ace Assistant Shop Manager in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and community impact shine through. We want to see how your passion aligns with our mission at the British Red Cross!
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. We love seeing how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Assistant Shop Manager role. Be personal, be engaging, and connect your skills to what we’re looking for in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or contributed to sales targets. Use metrics if possible, as this demonstrates your commercial savvy and ability to meet financial goals.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Prepare to share examples of how you've successfully managed or trained a team in the past. Emphasise your people skills and how you foster a positive environment for both staff and customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the shop's operations, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.