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- Tasks: Support the shop manager in running a vibrant charity shop and enhancing customer experience.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible working hours, 36 days annual leave, and a competitive salary.
- Other info: Opportunity to lead and inspire a team of dedicated volunteers.
- Why this job: Be part of a team that creates meaningful change while developing your retail skills.
- Qualifications: Retail experience, strong people skills, and a passion for customer service.
The predicted salary is between 25458 - 25458 £ per year.
Location: Hay on Wye
Salary: £25,458 per annum, pro rata
Hours: 21 per week
Contract: Fixed term for 6 months
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- Traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- A commercially savvy individual, with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Monday 25th May 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays).
Assistant Manager in Hereford employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Hereford
✨Tip Number 1
Get to know the charity shop vibe! Before your interview, pop into the shop and chat with the team. This will give you a feel for the environment and show your genuine interest in the role.
✨Tip Number 2
Show off your retail skills! During the interview, share specific examples of how you've improved customer experiences or boosted sales in previous roles. We love hearing about real-life impacts!
✨Tip Number 3
Be a people person! Highlight your experience in managing teams or working with volunteers. We want to see that you can inspire and lead others while creating a positive shopping atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Assistant Manager in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and community impact shine through. We want to see how you can contribute to meaningful change in our charity shop!
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. We love seeing how your skills align with the role of Assistant Shop Manager, so don’t hold back!
Be Personable: Remember, we’re looking for a people-person! Use your application to showcase your ability to connect with others and create a fantastic shopping environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the charity's mission and values. Understanding how your role as an Assistant Shop Manager contributes to their goals will show your genuine interest and passion for the position.
✨Showcase Your Retail Experience
Be ready to discuss specific examples from your previous retail roles. Highlight your achievements in customer service, team management, and any financial targets you've met. This will demonstrate that you have the experience needed to thrive in this role.
✨Emphasise Teamwork Skills
Since you'll be overseeing a team of volunteers, it's crucial to convey your ability to work collaboratively. Share stories that illustrate your leadership style and how you've successfully motivated others in past positions.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the shop's operations, team dynamics, or future goals. This shows you're engaged and serious about contributing to the charity's success.