Health Transport Support Worker

A day in the life of a Health Transport Support Worker;

• You will work as part of a team responsible for providing discharged patient transport in a safe, comfortable, and sympathetic manner. The role involves driving and assisting patients with different requirements based on their mobility classification.You\’ll be an expert driver confident in observing road and driving conditions at all times.
• Your warm, caring nature and positive attitude will bring comfort to discharged patients. You’ll be sensitive when working with vulnerable people and have no trouble going the extra mile to make them feel comfortable, safe and cared for.
• You\’ll use your previous customer service experience, as well as your understanding and awareness of the differing physical needs of our service users. Your genuine interest in their well-being; will help people in your local community.

Our services are regulated by the Care Quality Commission (CQC). We apply the same standards to our service delivery across the whole of the UK.

We\’re a close-knit team united by one goal – to make every moment matter to our services users when they need us most. Are you ready to spread kindness and make a difference?

The role of a Health Transport Support Worker might be for you if you have:

• A full UK driving licence which allows you to operate a manual transmission vehicle. (please note that, due to vehicle insurance policy requirements, applicants must have held their licence for a minimum of two full years).
• You can bring your strong customer service or patient caring skills to the British Red Cross.
• Flexible to work outside of normal hours.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

In return for your dedication and expertise, you’ll get:

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Flexible working:We do our best to accommodate your preferred work style.
• Learning & Development:Wide range of career opportunities + comprehensive learning.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance:Access to mental health and wellbeing assistance.
• Team Working:Champion our mission in a collaborative team.
• Cycle2Work:Lease a bicycle through the scheme.
• Season ticket loan:Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together we are the World\’s Emergency Responders