At a Glance
- Tasks: Lead a team to create an amazing shopping experience and support a great cause.
- Company: Join the British Red Cross, a charity making a real difference in communities.
- Benefits: Enjoy flexible working, 36 days holiday, and a supportive work environment.
- Why this job: Make an impact while developing your leadership skills in a rewarding role.
- Qualifications: Retail supervisory experience and a passion for motivating teams.
- Other info: Be part of a diverse and inclusive team that values your true self.
The predicted salary is between 24308 - 30400 £ per year.
Location: Cirencester
Salary: £24,308 per annum
Hours: 35 per week (includes weekends as part of a rota)
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Ability to deliver outstanding customer service and comfort with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets, using initiative to achieve fantastic results.
- Proficiency in IT and familiarity with PC operations.
- A passion for the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.
Interested? The closing date for applications is 23.59 on Sunday 15th February 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Shop Manager in Gloucester employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Gloucester
✨Tip Number 1
Get to know the company! Research the British Red Cross and understand their mission. This will help you connect your experience with their values during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions. Think of examples from your past where you’ve led a team or solved a problem. This will show you’re ready to take on the Shop Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Shop Manager in Gloucester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the British Red Cross shine through! We want to see how much you care about our cause and how you can inspire others to do the same.
Tailor Your Experience: Make sure to highlight your retail experience and any supervisory roles you've had. We’re looking for someone who knows how to lead a team, so share specific examples of how you've motivated others in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at British Red Cross
✨Know the Cause
Before your interview, take some time to understand the British Red Cross and its mission. Familiarise yourself with their values and how they impact the community. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where you turned challenges into successes, as this will demonstrate your management skills effectively.
✨Prepare for Customer Service Scenarios
Expect questions about customer service. Be ready to discuss how you would handle difficult customers or improve the shopping experience. Use real-life examples to illustrate your approach, showing that you can deliver outstanding service while embodying the charity's values.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count! Dress smartly and appropriately for the interview. This shows respect for the role and the organisation, and it sets a positive tone for the conversation.