At a Glance
- Tasks: Lead a team to create an amazing shopping experience and support a great cause.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible working, 36 days holiday, pension scheme, and wellbeing support.
- Other info: Inclusive culture focused on equity, diversity, and personal growth.
- Why this job: Be part of a compassionate team that spreads kindness and helps those in need.
- Qualifications: Retail supervisory experience and strong leadership skills required.
The predicted salary is between 25458 - 25458 € per year.
Location: Peterhead
Salary: £25,458 per annum, pro rata
Hours: 28 per week
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Outstanding customer service skills and comfort with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets and achieve fantastic results.
- Proven IT skills and familiarity with PCs.
- A passion for the British Red Cross cause and the ability to promote the shop in your community.
Interested? The closing date for applications is 23.59 on Sunday 31st May 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Locations
Shop Manager in Glasgow, North East employer: British Red Cross
Join the British Red Cross as a Shop Manager in Peterhead, where you'll lead a passionate team dedicated to making a difference in the community. Enjoy flexible working arrangements, generous annual leave, and numerous learning and development opportunities, all within a supportive and inclusive culture that values diversity and wellbeing. This role not only allows you to excel in retail management but also to contribute to a meaningful cause that helps those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Glasgow, North East
✨Tip Number 1
Get to know the company inside out! Research the British Red Cross, their values, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled challenges in retail. We want to hear how you can bring that experience to the Shop Manager role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to reflect the friendly vibe of the British Red Cross while still showing you mean business.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Shop Manager in Glasgow, North East
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the British Red Cross shine through! We want to see how much you care about our cause and how you can inspire others to join us in making a difference.
Tailor Your Experience:Make sure to highlight your retail experience and management skills in your application. We’re looking for someone who knows how to motivate a team and deliver outstanding customer service, so be specific about your achievements!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to get to know the real you. Share your unique approach to leadership and how you connect with your community.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Red Cross
✨Know the Cause
Before your interview, take some time to understand the British Red Cross and its mission. Familiarise yourself with their values and how they impact the community. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to motivate and inspire your team. Prepare examples of how you've successfully led a team in the past. Think about specific situations where you turned challenges into opportunities and how you fostered a positive environment for your colleagues.
✨Demonstrate Retail Expertise
Be ready to discuss your retail experience in detail. Highlight your knowledge of customer service, cash handling, and achieving financial targets. Use concrete examples to illustrate how you've excelled in these areas and how you can bring that expertise to the British Red Cross shop.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the shop's goals. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Plus, it demonstrates your proactive approach and genuine interest in contributing to the charity's mission.
