At a Glance
- Tasks: Manage health projects and support a dedicated team to make a difference.
- Company: Join the British Red Cross, a leader in emergency response and care.
- Benefits: Flexible working, 36 days leave, pension scheme, and wellbeing support.
- Other info: Inclusive culture focused on equity, diversity, and personal growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in leading teams and managing budgets, with good IT skills.
The predicted salary is between 25929 - 28000 £ per year.
Location: Aberdeen, with travel around the area.
Hours: Full Time, 35 hours per week
Salary: £31,262 per annum
Contract Type: Permanent
Driving Requirement: Full UK Driving Licence and access to a vehicle (Business mileage reimbursed)
Are you keen to manage an amazing team to make a real difference to the lives of vulnerable people? We have an exciting opportunity for an eager and diverse person to join us as a Service Manager.
A day in the life of a Service Manager involves:
- Being responsible for the management and monitoring of health projects and activity, ensuring they are in line with standards, policies and legal requirements.
- Providing daily management of the service and overall support for the function.
- Ensuring that area needs-assessments for health-based services are carried out.
- Line managing staff.
- Establishing good working relationships with appropriate partners and working to increase our Health capability and output in the local area.
- Liaising with the Operations Managers and Business Development Managers to create new business.
- Maximising the use of our capacity and capability to widen the contribution that the British Red Cross can make in responding to crisis.
- Contributing to the development of plans and budgets.
- Ensuring beneficiaries' needs are being met through a range of user engagement monitoring.
To be a successful Service Manager you'll need:
- Good everyday IT literacy, working knowledge of Office 365.
- Ability to prepare, manage and monitor budgets.
- Experience of leading people: motivating, directing, and supporting others to achieve the Red Cross vision, mission and strategy.
- Ability to contribute to the development and achievement of operating/functional plans.
- Strong influencing and interpersonal skills.
- Ability to collate and interpret a range of management information including statistical information and user feedback.
- Organisational skills - planning, managing and monitoring own and others workloads.
- Ability to drive (with full licence and own transport) and willingness to go out into the community for meeting and networking opportunities.
The post requires some evening and weekend work. You'll be part of a regular 24-hour duty officer on-call rota and potential emergency response duties at any time throughout the year.
Interested? The closing date for applications is 23.59 on 2026. Interviews commencing shortly after this date.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders.
Locations
Service Manager in Glasgow, North East employer: British Red Cross
Join the British Red Cross as a Service Manager in Aberdeen, where you will lead a dedicated team making a tangible impact on the lives of vulnerable individuals. We offer a supportive work culture that prioritises flexibility, professional development, and employee wellbeing, alongside generous benefits such as 36 days of annual leave and a contributory pension scheme. Embrace the opportunity to grow within an inclusive environment that values diversity and fosters a sense of belonging.
