At a Glance
- Tasks: Support vulnerable people by connecting them with local services and enhancing their wellbeing.
- Company: Join a vibrant Health & Care team making a real difference in the community.
- Benefits: Flexible working, 36 days leave, pension scheme, and wellbeing support.
- Other info: Inclusive culture focused on equity, diversity, and personal growth.
- Why this job: Make a positive impact on people's lives while building community connections.
- Qualifications: Experience in case work and person-centred support planning required.
The predicted salary is between 25541 - 27200 € per year.
Location: Galashiels/Hawick/Berwickshire requires travel around the areas
Hours: 17.5 per week
Contract Type: Fixed Term Contract Until 31st March 2027
Salary: £25,541 to £27,200 per annum pro-rata
Would you love to be part of an amazing team and deliver services which really make a difference to the lives of vulnerable people? Are you an enthusiastic and diverse individual? If so, apply now to join our vibrant Health & Care team in Galashiels/Hawick/Berwickshire.
Supporting people to build sustainable connections with local services that are aligned to their goals and interests can reduce loneliness and isolation, increase community connectedness, and improve people's sense of wellbeing. Utilising your experience of delivering person-centred support, you will assist people who contact adult social care to identify their personal assets, interests and goals so that they can increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community. You will also recruit, induct and support a small cohort of volunteers who offer an invaluable contribution towards delivery of the service.
What does a day in the life of a Community Connector involve?
- Providing person-centred assistance to local residents via the telephone or face-to-face in the community.
- Working collaboratively as part of the Local Connectors team and a wider multidisciplinary team of adult social care professionals.
- Building connections with local voluntary sector organisations to gain knowledge of the services they provide, and link local residents with them.
- Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
- Providing day-to-day support to volunteers to enable them to support service delivery.
What do you need to be a successful Community Connector?
- Experience of case work, supporting vulnerable people
- Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes
- Confidence in using IT software, including Microsoft and relationships management systems, e.g. Mosaic.
- Excellent time management and the ability to prioritise work and manage a proactive and reactive workload.
- Strong interpersonal skills, relationship building, active listening with a wide audience.
- Integrity, empathy, compassion and emotional intelligence.
Interested? The closing date for applications is 23.59 on 3rd June 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Community Connector in Galashiels employer: British Red Cross
Join our vibrant Health & Care team in Galashiels/Hawick/Berwickshire, where we are dedicated to making a meaningful impact on the lives of vulnerable individuals. As a Community Connector, you will benefit from flexible working arrangements, generous annual leave, and a strong focus on employee wellbeing and development. Our inclusive culture fosters growth and collaboration, ensuring that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Community Connector in Galashiels
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your personal goals align with theirs, making you a perfect fit for the Community Connector role.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about building connections, try role-playing common interview questions with a friend. Focus on showcasing your empathy and active listening skills, which are key for supporting vulnerable people.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've successfully supported individuals or built community connections. This will help you demonstrate your person-centred approach and how you can make a difference in people's lives.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics and the support you'll provide to volunteers. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
We think you need these skills to ace Community Connector in Galashiels
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Community Connector role. We want to see how you can bring your unique skills to our vibrant Health & Care team!
Showcase Your Passion:Let your enthusiasm shine through! Share specific examples of how you've supported vulnerable people in the past and how that experience has prepared you for this role. We love seeing genuine passion for making a difference.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see your qualifications and fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at British Red Cross
✨Know Your Community
Before the interview, take some time to research the local community in Galashiels/Hawick/Berwickshire. Understand the key services available and think about how you can connect vulnerable individuals with these resources. This will show your genuine interest in the role and your commitment to making a difference.
✨Showcase Your Experience
Be ready to discuss your previous experience in case work and person-centred support planning. Prepare specific examples of how you've helped individuals identify their goals and achieve positive outcomes. This will demonstrate your capability and align with what the company is looking for.
✨Emphasise Interpersonal Skills
Strong interpersonal skills are crucial for this role. During the interview, highlight your active listening abilities and relationship-building experiences. Share anecdotes that illustrate your empathy and emotional intelligence, as these qualities are essential for connecting with vulnerable people.
✨Familiarise Yourself with IT Tools
Since the role involves using IT solutions like Microsoft and relationship management systems, brush up on your tech skills. Be prepared to discuss your proficiency with these tools and how you've used them in past roles to manage workloads and capture important information.
