At a Glance
- Tasks: Assist in running a vibrant shop and provide excellent customer service.
- Company: Join the Red Cross, a compassionate organisation making a real difference.
- Benefits: Enjoy flexible working, 36 days holiday, and great employee discounts.
- Other info: Inclusive culture focused on wellbeing and personal growth.
- Why this job: Be part of a team that spreads kindness and supports those in crisis.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 24479 - 24479 £ per year.
Location: Forfar, Angus (On-site)
Salary: £24,479 per annum, pro rata
Hours: 14 per week
Contract: Fixed term contract (3 months)
Are you a retail superstar who is passionate about helping make a difference? We're on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness!
What will a day in the life of a Shop Assistant involve?
- Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
- Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
- Being responsible for sorting stock and preparing items for display, behind the scenes.
To be a successful Shop Assistant, what will you need?
- Previous experience of working in a retail environment and are confident with handling money.
- To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
- A commercial savvy mindset, with a grasp of hitting targets.
- To appreciate and anticipate each customer's needs and delight them with the service provided.
Interested? The closing date for applications is 23.59 on Thursday 2nd July 2026. Interviews commencing shortly after this date.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Sales Assistant in Forfar employer: British Red Cross
Join the Red Cross as a Shop Assistant in Forfar, Angus, where you'll be part of a compassionate team dedicated to making a difference in people's lives. Enjoy a supportive work culture that prioritises employee wellbeing, offers flexible working arrangements, and provides ample opportunities for personal and professional growth. With generous holiday allowances, a strong commitment to inclusivity, and a focus on community impact, this role is perfect for those looking to contribute meaningfully while developing their retail skills.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Forfar
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Assistant in Forfar
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to British Red Cross:Don’t forget to personalise your application for British Red Cross! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at British Red Cross
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that British Red Cross offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at British Red Cross and contribute positively during your temporary stint.
