Emergency Response Volunteer

When there is a fire, flood or severe weather, we\’re among the first to respond. You must be located within 45 minutes of Billingham Community Fire Station (TS2 1TP). This is a 24-hour service and volunteers will need to be available when on call. We would like volunteers who; – Are able to volunteer on a regular basis. – Can commit to at least 2 shifts a month as part of a 24/7 on call rota. – Have held a driving licence for at least 2 years which allows you to drive in the UK and are confident driving a large British Red Cross vehicle or leased vehicle. – Are willing to use their own IT equipment occasionally. – Are able to attend twice monthly team meetings held primarily at Durham. – Are available to undertake required e-learning modules and online training sessions in the first few months of volunteering plus other service specific trainings as required. – Can commit to volunteering for at least 12 months. – Are compassionate and able to work well in a team. – Are willing to be deployed around the region often in unsocial hours. *Due to the nature of this role, applicants must undergo Disclosure & Barring Service (DBS) check. Applicants will be asked to provide ID documents in support of the DBS check.* *Unfortunately we aren\’t able to accept applications from 15 – 17 year olds for this role. Please get in touch and we can support you to find another role in your area.* **Health and Safety Statement** We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. **Diversity** Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. If you have any questions before applying, please contact us at

Why we want you: Working alongside the local emergency services every day, from house fires and flooding to power cuts and water shortages, the British Red Cross responds to an emergency almost every 4 hours. As an Emergency Response Volunteer, you will give people the support they need at a time they need it the most.

• Tasks: Respond to emergency call outs in your local area.

Give emotional support to people and communities affected by an emergency.

Give practical support such as distributing clothing, food or water after an emergency.

Tell people where they can get extra support.

Collaborate with local government or emergency services staff.

• Skills: Warm and friendly.

Calm and can follow processes under pressure.

Good listening skills and ability to empathise.

Can communicate in a calm manner.

Able to act responsibly.

• Benefits: Meet new people and be part of a dynamic and inclusive team.

A great opportunity to develop your existing skills and gain new ones.

All training and induction for the role (there is no charge for training).

Reasonable pre-agreed travel expenses for the role including for attending training.