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- Tasks: Lead and inspire volunteers to support communities during emergencies.
- Company: Join the British Red Cross, a leader in emergency response.
- Benefits: Enjoy 36 days annual leave, flexible working, and career development opportunities.
- Why this job: Make a real difference in people's lives when it matters most.
- Qualifications: Strong communication skills and a passion for community resilience required.
- Other info: Dynamic role with on-call duties and travel across Scotland.
The predicted salary is between 27000 - 28811 £ per year.
Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.
Are you ready to lead volunteers and make a real impact when crisis strikes?
Do you thrive in fast-paced environments and want to make a difference in your community? As a Emergency Response Officer, you’ll be at the heart of our crisis response efforts – coordinating volunteers, supporting vulnerable people, and working with partners to deliver life-changing support. Could you be the calm in the chaos? Are you ready to lead with compassion and courage when it matters most?
What will a day in the life of an Emergency Response Officer involve?
- Ensuring effective and efficient responses to crisis and emergency situations.
- Developing the emergency planning role, engaging with external organisations.
- Building and maintaining strong relationships with external organisations, like local authorities and fire and rescue services.
To be a successful Emergency Response Officer, what will you need?
- Experience managing volunteers, with the ability to guide and influence others.
- Experience delivering high-quality services to the public, handling complex and changing situations.
- Knowledge of relevant health and safety practices and emergency response legislation.
- Strong IT proficiency, particularly with Microsoft Office programs.
- Experience creating and monitoring data, interpreting management information, and user feedback.
- Willingness to work occasional evenings and/or weekends.
In this truly rewarding role, you will be part of a 24-hour on-call rota as potential emergency response duties can arise at any time. You’ll need to be easily accessible to the location to attend work meetings and face to face events on a regular basis. To be considered for this role, candidates must live within a reasonable commuting distance of our Warmley office. This includes: Bristol, Somerset (near our Taunton office) or Gloucestershire (within approximately 30-45 minutes drive of Warmley).
Interested? The closing date for applications is 23.59 on Wednesday 25th February 2026. Interviews commencing shortly after this date.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world\’s emergency responders
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Emergency Response Officer employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Response Officer
✨Tip Number 1
Network like a pro! Reach out to people in the emergency response field on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to emergency response scenarios. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to community service and teamwork. This is what makes you stand out as a candidate for the British Red Cross.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Emergency Response Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Emergency Response Officer. We want to see how you can make a real difference in people's lives, so don’t hold back!
Showcase Your Soft Skills: This role requires excellent communication and leadership skills. Use your application to demonstrate how you've successfully led teams or managed volunteers in the past. We love seeing examples that show your enthusiasm and motivation!
Be Clear About Your Location: Since we need candidates to be based in Scotland, make sure to mention your current location in your supporting statement. If you're planning to relocate, let us know clearly, but remember, relocation expenses aren't covered.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at British Red Cross
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Emergency Response Officer. Familiarise yourself with the key tasks mentioned in the job description, like coordinating with volunteers and local authorities. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Soft Skills
This role requires excellent communication and leadership skills. Prepare examples from your past experiences where you've successfully led a team or communicated effectively in high-pressure situations. Be ready to discuss how you can inspire and support volunteers during emergencies.
✨Demonstrate Your Community Engagement
Since the job involves liaising with local authorities and community organisations, think about how you've previously engaged with your community. Share specific instances where you've built relationships or contributed to community resilience, as this will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in emergency situations. Think through potential scenarios you might face as an Emergency Response Officer and how you would handle them. This will show your critical thinking skills and readiness for the dynamic nature of the job.
