At a Glance
- Tasks: Support individuals in their homes with care and daily activities.
- Company: Join a compassionate team dedicated to making a positive impact.
- Benefits: 36 days annual leave, flexible hours, and career development opportunities.
- Other info: Inclusive culture focused on wellbeing and personal growth.
- Why this job: Empower others to regain independence while building meaningful relationships.
- Qualifications: Experience in care, strong communication skills, and a compassionate nature.
Location: Dundee, with travel around the area.
Salary: £24,479 per annum (pro rata for roles under 35 hours).
Hours: 16, 24, and 35 hours available.
Contract: Permanent.
Regulated Service: Must register with the Scottish Social Services Council (SSSC) within 3 months of starting the role.
Please note: No sponsorship available for this role.
Are you passionate about making a positive impact in people’s lives? Do you thrive in a supportive and caring environment? If you are dedicated and compassionate, we invite you to join our team as a Service Support Worker in Dundee. By providing support and resources you will empower people to regain their independence and confidence, while maintaining their dignity.
What will a day in the life of a Service Support Worker involve?
- Providing practical and emotional assistance to people in their own homes.
- Assisting with personal care tasks, including bathing, dressing and medication support.
- Supporting service users with household tasks, meal preparation and shopping.
- Encouraging and promoting independence, enabling individuals to maintain hobbies and interests.
- Building positive relationships with service users, their families and other healthcare professionals.
- Ensuring all care documentation is accurate and up to date.
What does it take to be a successful Service Support Worker?
- Right to work in the UK – sponsorship is not available for this role.
- Previous experience in a similar care, preferably within a healthcare or social care setting.
- Compassionate and empathetic nature, with a strong desire to make a positive impact on individuals’ lives.
- Excellent communication and interpersonal skills, with the ability to work effectively within a multidisciplinary team.
- Knowledge of person‑centred care principles and a commitment to upholding dignity and autonomy.
- Ability to work independently, demonstrating initiative and reliability.
- Flexibility to work various shifts, including evenings, weekends, and bank holidays.
- A full driving licence and access to a vehicle is preferred but not mandatory.
The closing date for applications is 23:59 on 22nd July 2026.
In return you’ll get:
- 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Up to 6% contributory pension.
- Flexible working arrangements.
- Wide range of career opportunities and comprehensive learning (Learning & Development).
- Access to Blue Light Discount Card and employee benefits platform (Discounts).
- Access to mental health and wellbeing assistance (Wellbeing Support).
- Support our mission in a collaborative team.
- Lease a bicycle through the Cycle2Work scheme.
- Interest‑free loan for commuting expenses (Season ticket loan).
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.
Support Worker in Dundee employer: British Red Cross
Join our compassionate team as a Service Support Worker in Dundee, where you will have the opportunity to make a meaningful impact on individuals' lives while enjoying a supportive and inclusive work culture. With generous benefits such as 36 days of annual leave, flexible working arrangements, and comprehensive learning opportunities, we are committed to your professional growth and wellbeing. Experience the satisfaction of empowering others in a role that values dignity, autonomy, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Dundee
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at British Red Cross.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from British Red Cross!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like British Red Cross, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at British Red Cross or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to British Red Cross:Before hitting send, make sure to tailor your application specifically to British Red Cross! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at British Red Cross
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
