At a Glance
- Tasks: Lead a dynamic team to create an amazing shopping experience and drive sales.
- Company: Join the British Red Cross and make a real impact in your community.
- Benefits: Flexible working, 36 days holiday, pension scheme, and wellbeing support.
- Other info: Inclusive culture focused on equity, diversity, and personal growth.
- Why this job: Be part of a charity that helps people in crisis while developing your leadership skills.
- Qualifications: Retail supervisory experience and strong customer service skills required.
The predicted salary is between 26437 - 26437 £ per year.
Location: Deal, Kent
Salary: £26,437 per annum
Hours: 35 per week
Contract: Permanent
Could you lead our newly refurbished Deal shop into an exciting new chapter of success? As our Deal shop prepares to reopen following a major refit, we're looking for an inspiring Shop Manager to lead the next chapter of its journey. This is a fantastic opportunity to build a thriving store, support a dedicated team of volunteers, and drive sales that help people in crisis across the UK and around the world. Join us and make a real impact in your community from day one.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Outstanding customer service skills and comfort with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets and achieve fantastic results.
- Proven IT skills and familiarity with PCs.
- A passion for the British Red Cross cause and the ability to promote the shop in your community.
Interested? The closing date for applications is 23.59 on Monday 20th July 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Retail Senior Store Manager in Deal employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and flexible work environment in Glasgow that prioritises the well-being of both employees and those they serve. With a strong commitment to employee growth and development, the organisation provides comprehensive benefits and fosters a culture of compassion and teamwork, making it an ideal place for individuals passionate about making a meaningful impact in the community.
