At a Glance
- Tasks: Lead a dynamic team to enhance donor relationships and drive impactful fundraising initiatives.
- Company: Join the British Red Cross, a compassionate organisation making a difference in crisis situations.
- Benefits: Enjoy flexible working, 36 days annual leave, and a supportive wellbeing culture.
- Other info: Be part of an inclusive culture that values diversity and promotes personal growth.
- Why this job: Make a real impact by transforming donor experiences and fostering meaningful partnerships.
- Qualifications: Proven leadership skills and experience in partnerships and philanthropy fundraising.
The predicted salary is between 70870 - 76533 £ per year.
Location: Flexible across the UK (with frequent working in London, UKO)
Salary: £70,870 - £76,533 per annum (plus ILW, £3,344, if residing & working in London)
Hours: 35 per week
Permanent Contract
Are you ready to lead a team that supports fundraisers to unlock opportunities and maximise impact through prospect development, stewardship, communications and events? We're looking for a dynamic leader for our Stewardship & Operations team, a critical enabling function at the heart of our Partnerships and Philanthropy strategy.
A day in the life of our Head of Stewardship & Operations:
- You'll lead a talented team who are focused on finding, growing and nurturing relationships with our high-value supporters.
- Being central to the growth of the Partnerships and Philanthropy function, you'll work across the department to support major donors, trusts and foundations, institutional funders, and corporate partners.
- Using an inclusive style, you'll ensure people are nurtured and supported to grow.
- By leading stewardship, events, and communications you'll implement a quality, informative and joyful engagement and stewardship programme for donors, partners and prospects.
- You'll improve how we use insights, ensuring it's used to drive decision-making and continuous improvement.
- You'll drive cross-functional collaboration, particularly within the wider Marketing and Fundraising Department, to champion high-value supporters and uncover new organisational opportunities.
- Working closely with other Heads in the directorate, you'll prioritise and align resources to accelerate income growth through transformational partnerships.
- Your endeavour will help transform the experience of high value donors with the British Red Cross.
- You'll help bring their support to life and demonstrate their impact, all with the aim of increasing their engagement.
To be a successful Head of Stewardship & Operations, you'll need:
- A dynamic, compassionate, courageous, and inclusive style of leadership.
- Deep understanding of Partnerships and Philanthropy audiences (corporate, institutional, philanthropy).
- Experience of leading effective partnership and philanthropy fundraising operations, systems, and processes that enable high value growth.
- A strategic mindset with strong planning and project management skills.
- Excellent communication and stakeholder engagement skills.
- A passion for collaboration and continuous improvement.
Are you ready to deliver impact for people in crisis? If the answer is "yes" then please apply today!
Closing date for completed applications is 23:59 on Sunday 12th July 2026. Interviews to follow soon after.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Head of Stewardship & Operations in City of London employer: British Red Cross
The British Red Cross is an exceptional employer, offering a flexible working environment that promotes work-life balance and prioritises employee wellbeing. With a strong commitment to inclusivity and professional development, employees benefit from extensive learning opportunities, generous annual leave, and a supportive culture that values diverse voices. Join us in making a meaningful impact while thriving in a compassionate and dynamic team dedicated to transforming the lives of those in crisis.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Stewardship & Operations in City of London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by British Red Cross.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like British Red Cross.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at British Red Cross.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at British Red Cross. Apply directly through us to stand out!
We think you need these skills to ace Head of Stewardship & Operations in City of London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of British Red Cross. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Stewardship & Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of British Red Cross. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
