At a Glance
- Tasks: Lead a charity shop, manage volunteers, and create a welcoming shopping experience.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible working, 36 days leave, pension scheme, and wellbeing support.
- Other info: Be part of an inclusive team that values diversity and wellbeing.
- Why this job: Impact lives while developing your retail skills in a supportive environment.
- Qualifications: Retail experience, strong people skills, and a passion for customer service.
The predicted salary is between 24969 - 24969 € per year.
Location: Chippenham
Salary: £24,969 per annum, pro rata
Hours: 21 per week (includes weekends as part of a rota)
Contract: Permanent
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- Commercially savvy with good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Monday 1st June 2026. Interviews are expected to take place on Wednesday 10th or Thursday 11th June.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Assistant Shop Manager in Chippenham employer: British Red Cross
Join our vibrant team as an Assistant Shop Manager in Chippenham, where your retail expertise will directly contribute to meaningful change in the community. Enjoy a supportive work culture that prioritises inclusivity and employee wellbeing, alongside flexible working options and generous benefits like 36 days of annual leave and extensive learning opportunities. Be part of a charity that values compassion and diversity, making a real impact while developing your career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Chippenham
✨Tip Number 1
Get to know the charity shop vibe! Visit the store, chat with staff and volunteers, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interview questions! Think about how your retail experience aligns with their mission. Be ready to share examples of how you've created a positive shopping experience or led a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a difference in the community.
We think you need these skills to ace Assistant Shop Manager in Chippenham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and community impact shine through. We want to see how you can contribute to our charity shop and make a difference in people's lives.
Tailor Your CV:Make sure your CV highlights relevant experience in retail and customer service. We love seeing how your skills align with the role of Assistant Shop Manager, so don’t hold back on showcasing your achievements!
Be Authentic:We value authenticity, so be yourself in your application. Share your personal experiences and what drives you to work in a charity environment. This helps us get to know the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to hear from you!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the charity's mission and values. Understanding their impact and how your role as an Assistant Shop Manager contributes to that will show your genuine interest and passion for the position.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you improved customer service or contributed to sales targets. This will demonstrate your capability to run a profitable shop and foster a great shopping environment.
✨Emphasise Teamwork Skills
Since you'll be overseeing a team of volunteers, it's crucial to showcase your people skills. Prepare examples of how you've successfully managed or collaborated with a team in the past, focusing on your ability to motivate and develop others.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how success is measured. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
