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- Tasks: Lead a team to create an amazing shopping experience and support a great cause.
- Company: Join the British Red Cross, a charity making a real difference in communities.
- Benefits: Enjoy flexible working, 36 days holiday, and a supportive work environment.
- Why this job: Make an impact while developing your leadership skills in a rewarding role.
- Qualifications: Retail supervisory experience and a passion for motivating teams.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 24308 - 30400 ÂŁ per year.
Location: Cirencester
Salary: ÂŁ24,308 per annum.
Hours: 35 per week (includes weekends as part of a rota).
Contract: Permanent.
About the role
Are you ready to lead the team representing the British Red Cross in your community? We are in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you are a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Ability to deliver outstanding customer service and comfortable with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets, using initiative to achieve fantastic results.
- Proven IT skills and knowledge.
- A passion for the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.
Application and benefits
Closing date for applications is 23.59 on Sunday 15th February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you will have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Shop Manager in Chesterton employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Chesterton
✨Tip Number 1
Get to know the company! Research the British Red Cross and understand their mission. This will help you connect with the interviewers and show that you genuinely care about their cause.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or solved a problem in retail. We want to hear how you can bring that energy to the shop floor.
✨Tip Number 3
Dress the part! When you show up for an interview, make sure you look professional yet approachable. You’re representing the British Red Cross, so let your outfit reflect that!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shop Manager in Chesterton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the British Red Cross shine through! We want to see how much you care about our cause and how you can inspire others to do the same.
Tailor Your Experience: Make sure to highlight your retail experience and any supervisory roles you've had. We’re looking for someone who knows how to motivate a team, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Red Cross
✨Know the Cause
Before your interview, take some time to understand the British Red Cross and its mission. Familiarise yourself with their values and recent initiatives. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed a team in the past. Think about specific situations where you turned challenges into opportunities, as this will demonstrate your management skills effectively.
✨Prepare for Customer Service Scenarios
Expect questions about customer service. Be ready to discuss how you would handle difficult customers or improve the shopping experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count! Dress smartly and appropriately for the interview. A professional appearance will reflect your seriousness about the role and your respect for the organisation.
