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- Tasks: Help drive online sales for the British Red Cross by listing donated items.
- Company: Join the British Red Cross and make a difference in people's lives.
- Benefits: Flexible working, 36 days holiday, and great learning opportunities.
- Why this job: Turn your passion for online retail into a force for good.
- Qualifications: Knowledge of online marketplaces and strong communication skills required.
- Other info: Inclusive environment with support for diverse backgrounds.
The predicted salary is between 22932 - 22932 £ per year.
Overview
Ecommerce Assistant — Location: Cheshire; Salary: £22,932 per annum; Hours: Casual Contract.
Are you ready to turn your passion for online retail into a force for good?
Do you love online marketplaces and want to make a real difference? As an Ecommerce Assistant, you’ll help drive online sales that support the British Red Cross’s humanitarian work. From crafting compelling product listings to collaborating with shop teams, your work will help connect kindness with crisis. Could your skills in customer service, organisation and creativity help us reach more people in need?
Responsibilities
- Photographing and listing donated items for sale on platforms like eBay and DEPOP.
- Writing engaging, honest product descriptions that follow brand guidelines.
- Handling stock and keeping the workspace tidy, safe and efficient.
- Responding to customer queries and supporting shop teams with feedback.
Qualifications
- Knowledge of online marketplaces and confidence using IT systems.
- Strong attention to detail and good written communication skills.
- Experience in customer service or a sales-driven environment.
- A proactive mindset and the ability to work quickly to set standards.
Application closing date
The closing date for applications is 23.59 on Wednesday 5th November 2025.
Benefits
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world\’s emergency responders
#J-18808-Ljbffr
Casual Ecommerce Assistant employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Ecommerce Assistant
✨Tip Number 1
Get to know the company! Research the British Red Cross and their mission. When you understand their values, you can tailor your conversations to show how your skills align with their goals.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and prepare your answers. We want you to feel confident and ready to showcase your customer service and organisational skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Casual Ecommerce Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for online retail! In your application, share why you love e-commerce and how it connects to the amazing work of the British Red Cross. A personal touch can really make your application stand out.
Craft Compelling Descriptions: Since you'll be writing product descriptions, why not showcase your skills right from the start? Use engaging language in your application to demonstrate your ability to create captivating content that aligns with our brand guidelines.
Highlight Relevant Experience: Make sure to mention any experience you have in customer service or sales. We want to know how your background can help us drive online sales and support our humanitarian efforts. Be specific about your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application shine!
How to prepare for a job interview at British Red Cross
✨Know Your Online Marketplaces
Familiarise yourself with platforms like eBay and DEPOP before the interview. Understand their features, how listings work, and what makes a product stand out. This knowledge will show your passion for online retail and your readiness to contribute.
✨Craft Engaging Product Descriptions
Prepare a few examples of product descriptions that you think are compelling and follow brand guidelines. During the interview, you might be asked to demonstrate your writing skills, so having these examples ready can really impress.
✨Showcase Your Customer Service Skills
Think of specific instances where you've excelled in customer service or sales. Be ready to share these stories, highlighting your proactive mindset and how you handled challenges. This will demonstrate your ability to connect with customers effectively.
✨Emphasise Organisation and Attention to Detail
Since the role involves handling stock and maintaining a tidy workspace, be prepared to discuss your organisational strategies. Share how you keep track of tasks and ensure everything runs smoothly, as this is crucial for the role.
