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- Tasks: Support vulnerable individuals in accessing healthcare and community resources.
- Company: Join the British Red Cross, a leader in humanitarian support and inclusion.
- Benefits: Enjoy 36 days annual leave, flexible working, and access to wellbeing support.
- Why this job: Make a real difference in people's lives while working in a compassionate, inclusive environment.
- Qualifications: Excellent communication skills and experience supporting vulnerable individuals are essential.
- Other info: This is a fixed-term role covering maternity leave, starting October 2025.
The predicted salary is between 22400 - 24900 £ per year.
Do you thrive in a role where every day brings new opportunities to make a difference?
Could you be the vital link between vulnerable individuals and the services that help them thrive?
- Supporting individuals to access healthcare, register with GPs, and understand how to use local services.
- Delivering group and one-to-one sessions that promote wellbeing, self-care, and health literacy.
- Mapping and connecting people to local community resources, activities, and support networks.
- Working closely with clinicians and staff at CAVHIS to ensure joined-up, person-centred support.
- Helping people overcome barriers to accessing services, including language, confidence, or lack of information.
- Building trusted relationships that empower people to take control of their health and wellbeing.
- Building trusted relationships that empower people to take control of their health and wellbeing.
- Excellent communication skills, including working with people from diverse backgrounds and those with limited English.
- Experience supporting vulnerable individuals, ideally within a casework or community setting.
- A clear understanding of the challenges faced by refugees, asylum seekers, and other migrants.
- Confidence using IT systems, including email, databases, and Microsoft Office tools.
- A compassionate, inclusive, and proactive approach, with a commitment to safeguarding and ethical practice.
- Willingness to work flexible hours on occasion.
In return for your commitment and expertise, you’ll get:
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Flexible working:We do our best to accommodate your preferred work style.
- Learning & Development:Wide range of career opportunities + comprehensive learning.
- Discounts:Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support:Access to mental health and wellbeing assistance.
- Team Working:Support our mission in a collaborative team.
Together, we are the world\’s emergency responders
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Casework Coordinator employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Coordinator
✨Tip Number 1
Familiarise yourself with the local healthcare services and community resources in Cardiff. Understanding the specific needs of asylum seekers and vulnerable migrants will help you demonstrate your commitment to supporting them effectively.
✨Tip Number 2
Network with professionals in the field of social work and community support. Attend local events or workshops related to health inclusion and refugee support to build connections that could enhance your application.
✨Tip Number 3
Showcase your communication skills by engaging in conversations with individuals from diverse backgrounds. This will not only improve your ability to connect with potential clients but also highlight your adaptability in a multicultural environment.
✨Tip Number 4
Research the challenges faced by refugees and asylum seekers in accessing healthcare. Being well-informed about these issues will allow you to speak confidently about how you can help overcome these barriers during the interview process.
We think you need these skills to ace Casework Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Casework Coordinator. Highlight key skills such as communication, compassion, and experience with vulnerable individuals in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous work with asylum seekers or vulnerable communities, and showcase your ability to build trusted relationships.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your passion for supporting individuals seeking safety. Use specific examples from your past experiences to illustrate how you meet the job's requirements and why you're a great fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable individuals during the interview. Share personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers and demonstrate your commitment.
✨Highlight Your Communication Skills
Since the role involves working with people from diverse backgrounds, be prepared to discuss your communication skills. Provide examples of how you've effectively communicated with individuals who may have language barriers or limited understanding of services.
✨Demonstrate Your Understanding of Challenges Faced by Migrants
Research the specific challenges faced by refugees and asylum seekers. During the interview, articulate your understanding of these issues and how you can help address them, showcasing your empathy and knowledge of the sector.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential situations you might encounter as a Casework Coordinator and prepare responses that highlight your proactive approach and ability to build trusted relationships.
