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- Tasks: Support individuals post-hospital stay, helping them regain independence and improve their quality of life.
- Company: Join a dedicated team in the health and social care sector making a real difference.
- Benefits: Enjoy 36 days annual leave, flexible hours, and a supportive work environment.
- Why this job: Make a positive impact in your community while building meaningful relationships.
- Qualifications: Full UK manual driving licence and a caring, patient attitude are essential.
- Other info: No formal care experience needed; just bring your compassion and enthusiasm!
The predicted salary is between 20000 - 26000 £ per year.
Location: Sandwell (covering West Bromwich, Wednesbury, Tipton, Rowley Regis)
Hours: 37 hours per week, rolling rota
Salary: £24,242.20 per annum
Contract: 12 Month Fixed Term Contract
Additional Requirement: Full UK manual driving licence held for a minimum of 2 years and a willingness to drive service vehicles
Are you interested in a rewarding role that supports people in need and makes a positive impact in the health and social care sector? We are looking for a dedicated and enthusiastic Support Worker to join our 7-day hospital discharge service in Sandwell. If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. You’ll work closely with hospital teams and partner organisations to help people return home safely after a hospital stay and maintain their independence.
Our support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Health & Care be rewarding, but it can also provide extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It’s not just a job, but an amazing way to give back to your community.
No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.
What You’ll Do
- Respond to referrals and complete welfare calls and home visits.
- Attend hospital wards and discharge units to support patients.
- Provide practical and emotional support to aid recovery and independence.
- Assess service users’ needs, complete and follow support plans, identify safeguarding concerns, and accurately record case notes.
- Signpost individuals to appropriate services and community resources.
This is a hands-on, community-based role where no two days are the same. You’ll need flexibility and confidence working in different locations across Sandwell.
To be a successful Support Worker, you’ll:
- Have a full UK manual driving licence.
- Have a good knowledge of services provided by the NHS and Social Care.
- Contribute to the ongoing improvement of service quality and user outcomes.
- Be professional. You can deal with queries in a diplomatic and confidential manner.
- Be willing to work flexible hours to meet service needs.
There is no personal care or administration of medication for this role.
Shift Pattern
- 4-day working week on a rolling rota (3 long days + 1 short day).
- Short day: 9:00am – 5:00pm or 12:00pm – 8:00pm
- 3 rest days after each working block.
- Includes one weekend every three weeks.
- Rotas provided 3 months in advance.
Interested? The closing date for applications is 23.59 on Tuesday 3rd February 2026. A full Job Description and Person Specification is available to download.
In return for your commitment and expertise, you’ll get: Holidays: 36 days annual leave (including...
Community Support Worker in Birmingham employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Community Support Worker role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Join local community groups or online forums related to health and social care. Engaging with others in the field can open doors to job opportunities and give you insights into what employers are looking for.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios you might face as a Support Worker. Think about your experiences and how they relate to the role – showing your caring nature is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are eager to make a difference in the community!
We think you need these skills to ace Community Support Worker in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Community Support Worker. We want to see your caring nature shine through!
Showcase Your Soft Skills: Since this role is all about supporting people, emphasise your patience, empathy, and communication skills. We’re looking for someone who can make others feel at ease, so let us know how you do that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team in Sandwell.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey with us.
How to prepare for a job interview at British Red Cross
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like providing practical and emotional support.
✨Showcase Your Soft Skills
This role is all about being patient, caring, and supportive. During the interview, share specific examples from your past where you've demonstrated these qualities. Think about times when you've helped someone in need or made a positive impact on someone's life.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of challenges you might face, or how success is measured in this role. This shows your genuine interest and helps you assess if the position is right for you.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as supporting someone with different needs or dealing with safeguarding concerns. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.