Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate transport for cancer patients and manage a team of volunteers.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Flexible working hours, 36 days holiday, and a supportive work environment.
- Other info: Inclusive culture focused on wellbeing and personal growth.
- Why this job: Be part of a compassionate team that supports vulnerable individuals during tough times.
- Qualifications: Experience with volunteers, leadership skills, and a full UK driving licence required.
The predicted salary is between 25541 - 25541 £ per year.
Location: Bradbury House, Taunton, Somerset, TA2 6BD (covering Somerset)
Contract type: Permanent
Hours: 35 per week - Open to job share (21-14 hours would be available)
Salary: £25,541 per annum (pro rata for part time)
Driving: Full UK Driving Licence required and access to a vehicle. Mileage expenses paid.
Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community? British Red Cross are looking for an enthusiastic and proactive individual to join our Oncology Transport Service team. This exciting position is for someone who has excellent interpersonal and communication skills and can lead and motivate people.
Somerset's Oncology Transport Service provides vital transport to people who are living with cancer. You'll be helping them to attend appointments for chemo and radiotherapy treatment, by coordinating the team of volunteers who provide their transport. Working as part of a small and fast-paced team, you will play a crucial role in understanding people's transport needs and helping to fulfil them. You'll also serve as a key point of contact for volunteers, recruiting and inducting them into the service. You'll also provide day-to-day operational support to help ensure the service runs smoothly and passengers are provided with high-quality support. This role is unique in that it supports an oncology transport service which is delivered solely by volunteers.
A day in the life of a Service Coordinator:
- You'll manage a small team of staff and volunteers ensuring the people who need us receive the best possible service.
- You'll spend approximately 70% of your working time in our office in Taunton, working with the small staff team and assisting the volunteers.
- You'll liaise with partnership agencies and stakeholders to promote the service and build meaningful relationships.
- You'll produce and maintain monthly reports.
- You'll be involved in the recruitment of new volunteers.
To be a successful Service Coordinator you'll need:
- Experience of working with and supporting volunteers
- Volunteer management
- IT literate
- Understanding of how to improve service quality for the benefit of users
- Willingness to work flexible hours
- Ability to deal with queries in a diplomatic, professional and confidential manner
- Leadership skills and an ability to get the best out of people
- Knowledge of Health and Social Care services
- A manual UK driving licence, held for a minimum of two years, and access to a vehicle (mileage will be paid for use of own vehicle).
Interested? Closing date for applications is Monday 11th May 2026. Please note: Early application is encouraged. We'll be reviewing applications throughout the advertising period. We reserve the right to close the advert in advance of the advertised closing date. Interviews may be ongoing during the advertised period.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days (per annum).
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders.
Locations
Service Coordinator in Bath, Somerset employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Bath, Somerset
✨Tip Number 1
Get to know the company! Research the British Red Cross and their Oncology Transport Service. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about communication and teamwork, consider role-playing common interview scenarios with a friend. This will help you feel more confident when discussing how you can lead and motivate volunteers.
✨Tip Number 3
Prepare some questions! Think of insightful questions to ask during the interview. This shows that you're engaged and eager to learn more about the team dynamics and how you can contribute to improving service quality.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the British Red Cross site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that interview.
We think you need these skills to ace Service Coordinator in Bath, Somerset
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping vulnerable people shine through. We want to see your genuine interest in making a difference in the community, especially within the oncology transport service.
Highlight Relevant Experience: Make sure to showcase any experience you have with volunteer management or working in health and social care. We’re looking for someone who can lead and motivate others, so don’t hold back on sharing your leadership skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at British Red Cross
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities, especially around volunteer management and service quality improvement. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with vulnerable individuals and volunteers, be prepared to share examples of how you've effectively communicated and built relationships in past roles. Highlight any experience you have in leading teams or supporting volunteers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios where you've had to deal with queries diplomatically or improve service delivery, and be ready to discuss these in detail.
✨Demonstrate Your Passion for Community Service
The British Red Cross is all about making a difference in people's lives. Be sure to express your passion for community service and how it aligns with the values of the organisation. Share any relevant experiences that showcase your commitment to helping others.