At a Glance
- Tasks: Lead a team to manage health projects and support vulnerable people in the community.
- Company: Join the British Red Cross, a compassionate organisation making a real difference.
- Benefits: Flexible working, 36 days holiday, pension scheme, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a positive impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leading teams, budget management, and strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aberdeen, with travel around the area.
Hours: Full Time, 35 hours per week
Salary: £31,262 per annum
Contract Type: Permanent
Driving Requirement: Full UK Driving Licence and access to a vehicle (Business mileage reimbursed)
Are you keen to manage an amazing team to make a real difference to the lives of vulnerable people? We have an exciting opportunity for an eager and diverse person to join us as a Service Manager.
A day in the life of a Service Manager involves:
- Being responsible for the management and monitoring of health projects and activity.
- Ensuring they are in line with standards, policies and legal requirements.
- Providing daily management of the service and overall support for the function.
- Ensuring that area needs-assessments for health based services are carried out.
- Line managing staff.
- Establishing good working relationships with appropriate partners and working to increase our Health capability and output in the local area.
- Liaising with the Operations Managers and Business Development Managers to create new business.
- Maximising the use of our capacity and capability.
- Contributing to the development of plans and budgets.
- Ensuring beneficiaries' needs are being met through a range of user engagement monitoring.
To be a successful Service Manager you'll need:
- Good everyday IT literacy, working knowledge of Office 365.
- Ability to prepare, manage and monitor budgets.
- Experience of leading people: motivating, directing, and supporting others to achieve the Red Cross vision, mission and strategy.
- Ability to contribute to the development and achievement of operating/functional plans.
- Strong influencing and interpersonal skills.
- Ability to collate and interpret a range of management information including statistical information and user feedback.
- Organisational skills - planning, managing and monitoring own and others workloads.
- Ability to drive (with full licence and own transport) and willingness to go out into the community for meeting and networking opportunities.
The post requires some evening and weekend work. You'll be part of a regular 24-hour duty officer on-call rota and potential emergency response duties at any time throughout the year.
Interested? The closing date for applications is 23.59 on 2026. Interviews commencing shortly after this date.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders.
Service Manager in Balmedie employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its staff while making a meaningful impact in the community. As a Service Manager in Aberdeen, you will benefit from flexible working arrangements, extensive annual leave, and numerous professional development opportunities, all while leading a dedicated team to enhance health services for vulnerable individuals. Join us to be part of a compassionate organisation that values diversity and empowers its employees to thrive.
