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- Tasks: Assist in running a vibrant charity shop, ensuring excellent customer experiences and managing volunteers.
- Company: Join the British Red Cross, a leading charity making a real difference in communities worldwide.
- Benefits: Enjoy 36 days of annual leave, flexible working, and access to mental health support.
- Why this job: Make a meaningful impact while developing your retail skills in a supportive team environment.
- Qualifications: Retail experience, strong people skills, and a knack for meeting financial targets are essential.
- Other info: Applications close on 30th June 2025; apply early due to high demand!
The predicted salary is between 18496 - 25825 £ per year.
Location: Salisbury
Hours: 14 per week
Contract: Permanent
Salary: £23,161 per annum based on 35 hours per week
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
What does a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
- A commercially savvy mindset with a good understanding of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
The closing date for your application is 23.59 on Monday 30th June 2025. Please note, we reserve the right to close the advert early, given a high volume of applications.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Assistant Shop Manager in Salisbury employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Salisbury
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they impact the community will help you demonstrate your passion for the role during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of the British Red Cross. They can provide valuable insights into the company culture and what it takes to succeed as an Assistant Shop Manager.
✨Tip Number 3
Prepare to discuss your retail experience in detail, especially examples where you've improved customer service or managed a team. This will showcase your suitability for the role and your ability to contribute positively to the shop environment.
✨Tip Number 4
Be ready to share ideas on how to enhance the shopping experience and increase sales in a charity shop setting. Showing initiative and creativity can set you apart from other candidates.
We think you need these skills to ace Assistant Shop Manager in Salisbury
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight relevant experience in retail and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, people skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Personalised Cover Letter: In your cover letter, express your passion for the charity's mission and how your skills align with the role. Mention specific experiences that demonstrate your ability to manage a team and enhance customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail sector and how it aligns with the mission of the British Red Cross. Share specific examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Highlight your experience in managing teams, providing training, and fostering a collaborative environment. Be ready to discuss how you motivate and support others.
✨Understand Financial Targets
Familiarise yourself with basic retail financial metrics and be prepared to discuss how you can contribute to meeting these targets. Show that you have a commercially savvy mindset by sharing past experiences where you successfully managed budgets or sales goals.
✨Prepare Questions About the Role
Have thoughtful questions ready about the shop's operations, team dynamics, and the charity's impact. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
