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- Tasks: Assist in managing a charity shop, ensuring a great customer experience and overseeing volunteers.
- Company: Join the British Red Cross, a leading charity making a real impact in communities.
- Benefits: Enjoy 36 days of leave, flexible working, and discounts on various services.
- Why this job: Make a difference while developing your retail skills in a supportive team environment.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 18800 - 26400 £ per year.
Assistant Shop Manager
Location: Hinckley, Leicestershire LE10 1AW
Hours: 21 per week
Contract: Permanent
Salary: £23,620 per annum based on 35 hours per week
Are you a retail expert passionate aboutimpacting to meaningful change?
We need a dynamic Assistant Shop Managerto join our our friendly charity shop team . This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
\”I\’m not delivering to a profit target to enhance someone\’s personal wealth. I\’m making a real, visible contribution to supporting the work of my chosen charity\” – Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the \’window of the British Red Cross\’ on the high street.
- Working on the shop floor, to coordinating activity \”behind the scenes\”, no two days are the same.
- Fostering a brilliant shopping environment and provide an excellent customer experience in store.
- Working collaboratively with the shop manager, you\’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- To be retail superstar with the experience and know-how from working in a shop environment.
- The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
- The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
The closing date for your application is 23.59 on Wednesday 17th September 2025. Early application is encouraged as we reserve the right to close the advert early.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world\’s emergency responders
Assistant Shop Manager in Hinckley employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Hinckley
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they impact the community will help you demonstrate your passion for the role during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of the British Red Cross. They can provide valuable insights into the company culture and what it takes to succeed as an Assistant Shop Manager, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your retail experience in detail. Think of specific examples where you've improved customer service or managed a team effectively, as these are key aspects of the role you're applying for.
✨Tip Number 4
Showcase your flexibility and adaptability. Be ready to share instances where you've successfully adjusted to changing circumstances in a retail environment, as this is crucial for the dynamic nature of the Assistant Shop Manager position.
We think you need these skills to ace Assistant Shop Manager in Hinckley
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight relevant experience in retail and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, people skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and how you can contribute to the British Red Cross mission. Mention specific examples of your experience managing teams or improving customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and how it aligns with the mission of the British Red Cross. Share specific examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Highlight your experience in managing teams, providing training, and fostering a collaborative environment. Be ready to discuss how you motivate and support others.
✨Understand Financial Targets
Familiarise yourself with basic retail financial metrics and be prepared to discuss how you can contribute to meeting these targets. Show that you have a commercially savvy mindset by sharing past experiences where you successfully managed budgets or sales goals.
✨Emphasise Flexibility and Adaptability
The role requires flexibility to meet the store's needs. Be ready to provide examples of how you've adapted to changing circumstances in previous jobs, whether it's adjusting to new tasks or working with diverse teams.
