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- Tasks: Assist in managing a charity shop, ensuring smooth daily operations and customer satisfaction.
- Company: Join a friendly charity shop dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible hours, a supportive team environment, and the chance to make a difference.
- Why this job: Perfect for retail enthusiasts wanting to contribute to meaningful change while gaining valuable experience.
- Qualifications: Retail experience is preferred, but a passion for helping others is essential.
- Other info: This role includes weekend shifts as part of a rota.
The predicted salary is between 18896 - 23620 £ per year.
Assistant Shop Manager Location: Cirencester Salary: £23,620 per annum, pro rata Hours: 14 per week (includes weekend working) Contract: Permanent
Are you a retail expert passionate aboutimpacting to meaningful change?
We need a dynamic
Assistant
Shop
Managerto
join our our friendly charity shop team . This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
\\\”I\’m not delivering to a profit target to enhance someone\’s personal wealth. I\’m making a real, visible contribution to supporting the work of my chosen charity\\\” –
Joanne, Regional Retail Manager
What will a day in the life of a Assistant Shop Manager involve?
Collaborating with the shop manager to run a profitable, customer-focussed shop that is the \’window of the British Red Cross\’ on the high street.
Working on the shop floor, to coordinating activity \\\”behind the scenes\\\”, no two days are the same.
Fostering a brilliant shopping environment and provide an excellent customer experience in store.
Working collaboratively with the shop manager, you\’ll oversee a team of dedicated volunteers, delivering their induction, management, and development. To be a successful Assistant Shop Manager, what will you need?
To be retail superstar with the experience and know-how from working in a shop environment. The traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life. The mind of a commercially savvy individual, who has good awareness of financial targets and measures, alongside proven IT skills. The ability to work flexibly to the needs of the store. Interested? The
closing
date
for applications is 23.59 on
Thursday 12th March 2026.
In return for your commitment and expertise, you\’ll get:
Flexible working:
Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays:
36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme:
Up to 6% contributory pension. Learning & Development:
A range of career & learning opportunities. Discounts:
Blue Light Discount Card, Tickets For Good & employee benefits platform.. Wellbeing Support:
Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work:
Lease a bicycle through the scheme . We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world\’s emergency responders TPBN1_UKTJ
Assistant Shop Manager employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with our charity's mission and values. Understanding what drives us will help you connect with the team and demonstrate your passion for making a meaningful impact during your interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've successfully managed teams or improved sales in previous roles. This will highlight your capability as an Assistant Shop Manager.
✨Tip Number 3
Be ready to discuss your approach to customer service. Think about times when you've gone above and beyond for customers, as this is crucial in a charity shop environment where community engagement is key.
✨Tip Number 4
Prepare questions that show your interest in the role and the shop's operations. Asking about team dynamics or upcoming projects can demonstrate your enthusiasm and commitment to contributing positively to our team.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight relevant experience in retail and management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, skills, and any previous managerial roles. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous positions.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and how you can contribute to meaningful change within the charity shop. Mention specific examples from your past experiences that align with the values of the organisation.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and how it can create meaningful change. Share specific examples of how you've positively impacted previous roles in retail settings.
✨Demonstrate Teamwork Skills
As an Assistant Shop Manager, you'll be working closely with a team. Highlight your ability to collaborate effectively and share instances where you’ve successfully worked as part of a team to achieve goals.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult customers or manage stock efficiently, and be ready to discuss how you approached these situations.
✨Understand the Charity's Mission
Research the charity's mission and values before the interview. Being able to articulate how your personal values align with theirs will show your commitment and make you a more attractive candidate.