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For Companies At a Glance
- Tasks: Help run a vibrant charity shop and create a positive shopping experience.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Enjoy 36 days of leave, flexible working, and a pension scheme.
- Why this job: Be part of a mission-driven team that champions kindness and community support.
- Qualifications: Retail experience and a passion for excellent customer service are essential.
- Other info: Great opportunities for personal growth and development in a supportive environment.
The predicted salary is between 19800 - 23850 £ per year.
Overview
Assistant Shop Manager — Location: Lewes, East Sussex
Hours: 21 per week (includes Sundays)
Contract: Permanent
Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about impact to meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
\”I\\\’m not delivering to a profit target to enhance someone\\\’s personal wealth. I\\\’m making a real, visible contribution to supporting the work of my chosen charity\” – Joanne, Regional Retail Manager
What will a day in the life of a Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the \\\”window of the British Red Cross\\\” on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in-store.
- Working collaboratively with the shop manager, overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- To be a retail superstar with the experience and know-how from working in a shop environment.
- The traits of a people-person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- The mind of a commercially savvy individual, who has good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Closing date
The closing date for your application is 23.59 on Wednesday 8th October 2025.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world\\\’s emergency responders
#J-18808-Ljbffr
Assistant Shop Manager employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the charity shop scene! Visit local shops, chat with staff, and understand what makes them tick. This will give you insights that can help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the retail and charity sectors on LinkedIn or at local events. You never know who might have a lead on your dream Assistant Shop Manager role.
✨Tip Number 3
Prepare for your interview by practising common questions related to retail management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and charity work! Share why you want to be an Assistant Shop Manager and how you can make a difference in the community. A personal touch goes a long way!
Tailor Your CV: Make sure your CV highlights your retail experience and people skills. We want to know about your previous roles and how they’ve prepared you for this position. Customising your CV shows us you’re serious about joining our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with the job description. Be specific about your achievements and how they relate to fostering a brilliant shopping environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your passion for the role but also help you connect your personal values with theirs during the conversation.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you improved customer service or contributed to sales targets. Highlight any leadership roles you've had, especially if you've managed volunteers or a team, as this is crucial for the Assistant Shop Manager position.
✨Demonstrate People Skills
As a people-person, it’s essential to convey your ability to work well with diverse groups. Prepare anecdotes that illustrate your teamwork and customer service skills. Show how you’ve fostered a positive environment in past roles, as this aligns perfectly with the shop's goal of providing an excellent customer experience.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the shop's current challenges or how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
