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- Tasks: Support caseworkers and assist refugees with essential services and emotional support.
- Company: Join the Red Cross, a leading humanitarian organisation dedicated to kindness.
- Benefits: Gain valuable skills, meet new people, and have your expenses covered.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Inclusive environment celebrating diversity and offering growth opportunities.
Overview
Are you passionate about supporting people in crisis and interested in developing your skills as a caseworker? This role does not require any previous knowledge.
We would like you to:
- Be available to volunteer on a regular weekly basis.
- Can volunteer 1 or 2 days a week from 9:30am to 4pm on a Monday, Tuesday and/or Thursday.
- Be able to commit to volunteering for a minimum of 12 months.
We would be particularly interested to hear from you if you are (or have been) an asylum seeker or refugee. We’re sorry that at the moment we can’t always host 15 – 17 year olds; do get in touch and we can let you know what other suitable opportunities there may be near you. Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We want volunteering to be accessible to everyone.
Health and Safety
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.
If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk.
Responsibilities
- Shadowing & supporting caseworkers to learn how to give support to people (e.g., advice on accommodation, accessing legal support, education and healthcare, signposting where appropriate and agreeing a plan of action to help people access their rights and entitlements).
- Assist with assessing service users\’ needs face to face or remotely.
- Through assessment identify protection needs faced by our service users and escalate these to our caseworkers.
- Helping to maintain our service user databases.
- Performing general casework administrative duties, e.g., booking appointments or recording enquiries.
- Provision of destitution support if instructed by a caseworker.
- Provision of appropriate information or signposting as instructed by a caseworker.
- Working with interpreters to establish people\’s needs.
- Provision of trauma informed emotional support.
Skills
- A willingness to develop your understanding of trauma informed practice.
- A willingness to develop your skills & knowledge through shadowing, training and reading.
- Able to volunteer in a multicultural environment.
- Emotionally resilient as you may need to deal with challenging or difficult situations.
- Able to speak English (If you can speak another language commonly used within the local refugee population this would also be helpful).
- Keep the people we support at the heart of what you do.
Benefits
- Meet new people and be part of a supportive and inclusive team.
- A great opportunity to develop your existing skills and gain new ones.
- All training and induction for the role (there is no charge for training).
- Reimbursement of reasonable out-of-pocket expenses.
- Ability to get involved in other opportunities within the BRC.
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives.
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Refugee Support - Casework Support Volunteer (Glasgow) employer: British Red Cross Volunteer
Contact Detail:
British Red Cross Volunteer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refugee Support - Casework Support Volunteer (Glasgow)
✨Tip Number 1
Get to know the organisation! Research the Red Cross and their values. When you understand their mission, you can tailor your conversations to show how your passion aligns with their goals.
✨Tip Number 2
Network like a pro! Connect with current volunteers or staff on social media. Ask them about their experiences and any tips they might have for standing out during the selection process.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your life that demonstrate your emotional resilience and ability to work in a multicultural environment. These stories will help you shine during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in people’s lives.
We think you need these skills to ace Refugee Support - Casework Support Volunteer (Glasgow)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and what drives you to support people in crisis. Authenticity is key, so don’t hold back!
Show Your Passion: Make sure to express your passion for helping others in your application. Whether it’s through personal experiences or a genuine desire to make a difference, we love to see that enthusiasm for the role!
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. Highlight any relevant experiences, even if they’re informal, to show us why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to click that apply button!
How to prepare for a job interview at British Red Cross Volunteer
✨Know Your Why
Before the interview, take a moment to reflect on why you want to support refugees and what drives your passion for this role. Being able to articulate your motivation will show the interviewers that you genuinely care about the cause.
✨Familiarise Yourself with Trauma-Informed Practice
Since this role involves working with individuals who may have experienced trauma, it’s crucial to understand the basics of trauma-informed practice. Brush up on key concepts and be ready to discuss how you can apply them in your volunteer work.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the organisation's approach to supporting refugees. This shows your interest and helps you determine if it's the right fit for you.
✨Showcase Your Resilience
This role may involve challenging situations, so be prepared to share examples of how you've handled difficult circumstances in the past. Highlighting your emotional resilience will reassure the interviewers that you can cope with the demands of the role.