At a Glance
- Tasks: Lead a team to support vulnerable people and connect them with local services.
- Company: Join a vibrant Health & Care team at Reading Borough Council.
- Benefits: Flexible working, 36 days leave, pension scheme, and learning opportunities.
- Other info: Inclusive culture focused on wellbeing and career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in case work and strong interpersonal skills required.
The predicted salary is between 31262 - 31991 £ per year.
Job Location: Reading Borough Council Civic Offices, Reading (Hybrid)
Salary: £31,262 to £31,991 per annum
Contract Type: Permanent
You have a desire to lead an amazing team and deliver services which really make a difference to the lives of vulnerable people? If you are enthusiastic and motivated to make a difference, you could join our vibrant Health & Care team for the new Local Connector service in Reading.
As specialist advisor and team leader, you will serve as key point of contact for the service, triaging and allocating all new referrals. You will also assist people who contact adult social care to identify their personal assets, interests and goals. This will enable them to increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community.
With your experience of case work and risk management, you will be ideally placed to co-ordinate the service. You will ensure that appropriate service standards, good practice, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers. You will actively network among health and social care related bodies in Reading to establish the Red Cross with the relevant communities and partnerships. You will also work closely with the Regional Business Development Manager and Operations Manager to maintain service contracts accordingly.
What does a day in the life of a Community Connector Team Leader involve?
- Leading the day-to-day operations of the Local Connectors team, receiving referrals and allocating work accordingly.
- Providing person‑centred support to local residents via the telephone or face‑to‑face in the community.
- Working collaboratively with a multidisciplinary team of adult social care professionals to support development of the Local Connectors service.
- Building connections with local voluntary sector organisations to understand the services they provide, and connect local residents in.
- Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
- Producing reports, and using data insights and feedback to identify how we can continuously improve our support to beneficiaries.
What does it take to be a successful Community Connector Team Leader?
- Experience of case work, supporting vulnerable people.
- Good interpersonal skills and the ability to connect with a range of stakeholders both internal and external.
- The ability to identify and manage risks, manage safeguarding issues, create solutions and resolve problems.
- Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes.
- Confidence in using IT software, including Microsoft and relationship management systems, e.g. Mosaic.
- Time management and the ability to prioritise work and manage a proactive and reactive workload.
Are integrity, empathy, compassion and emotional intelligence part of who you are? If so, apply now!
The closing date for applications is 23.59hrs on Wednesday the 10th of June 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK‑based roles. During your application, you’ll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Local Connector Team Leader in Reading employer: British Red Cross - Health and Care
Join Reading Borough Council's vibrant Health & Care team as a Local Connector Team Leader, where you will lead a dedicated group committed to making a real difference in the lives of vulnerable individuals. Enjoy a supportive work culture that prioritises flexibility, professional development, and employee wellbeing, alongside generous benefits such as 36 days of annual leave and a contributory pension scheme. With a focus on inclusivity and community engagement, this role offers a unique opportunity to connect with local organisations and enhance the wellbeing of residents in Reading.
Contact Details:
British Red Cross - Health and Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Local Connector Team Leader in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and social care sector. Attend local events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Local Connector Team Leader role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in case work and risk management. Share specific examples of how you've supported vulnerable people and made a difference in their lives. This will help you stand out as the ideal candidate.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to organisations like Reading Borough Council and express your interest in the Local Connector service. Sometimes, creating your own opportunity is the best way to land the job you want.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and networking events. Make sure to check it out and apply through our platform to increase your chances of getting noticed by employers. Let’s get you that dream job!
We think you need these skills to ace Local Connector Team Leader in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Local Connector Team Leader. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in real situations. Whether it's case work or managing risks, we want to see how you’ve made a difference in your previous roles.
Be Person-Centred:Since this role is all about supporting vulnerable people, make sure to emphasise your empathy and interpersonal skills. Share stories that demonstrate your ability to connect with individuals and help them achieve their goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at British Red Cross - Health and Care
✨Know Your Stuff
Make sure you understand the role of a Local Connector Team Leader inside out. Familiarise yourself with the key responsibilities, especially around case work and risk management. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Empathy
Since this role involves supporting vulnerable people, be prepared to discuss your experiences that highlight your empathy and emotional intelligence. Share specific examples where you've made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Connect the Dots
Demonstrate your ability to build relationships by discussing how you've collaborated with various stakeholders in the past. Whether it's working with health professionals or local organisations, showing that you can network effectively will be crucial for this role.
✨Be IT Savvy
Brush up on your IT skills, particularly with Microsoft software and any relationship management systems like Mosaic. Be ready to talk about how you've used technology to improve processes or support individuals, as this is a key part of the job.
