Hybrid IT Helpdesk Analyst - First-Line Support in Warwick

Hybrid IT Helpdesk Analyst - First-Line Support in Warwick

Warwick Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide frontline IT support and manage ticketing for smooth IT services.
  • Company: Join the British Pregnancy Advisory Service, a vital organisation making a difference.
  • Benefits: Enjoy a hybrid work model, competitive pay, and supportive team culture.
  • Other info: Flexible working with opportunities for personal and professional growth.
  • Why this job: Be the go-to person for IT issues and help colleagues nationwide.
  • Qualifications: Strong communication skills and a passion for tech support.

The predicted salary is between 31500 - 38500 Β£ per year.

British Pregnancy Advisory Service (BPAS) is seeking a First Line Support Desk Analyst to provide frontline IT support to colleagues nationwide.

The role combines desktop assistance, ticket management and administrative support to ensure smooth IT services.

You will be the initial contact point for IT issues, logging and routing tickets, with a hybrid pattern requiring 2 days in the office and 3 days from home.

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Hybrid IT Helpdesk Analyst - First-Line Support in Warwick employer: British Pregnancy Advisory Service (BPAS)

The British Pregnancy Advisory Service (BPAS) is an exceptional employer, offering a supportive work culture that prioritises compassionate patient care and professional development. With generous benefits such as 34 days of annual leave and a defined contribution pension scheme, BPAS fosters an environment where nurses and midwives can thrive while making a meaningful impact in reproductive healthcare in Peterborough.

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Contact Details:

British Pregnancy Advisory Service (BPAS) Recruitment Team

We think you need these skills to ace Hybrid IT Helpdesk Analyst - First-Line Support in Warwick

IT Support
Desktop Assistance
Ticket Management
Administrative Support
Problem-Solving Skills
Communication Skills
Customer Service