At a Glance
- Tasks: Lead reproductive health services and ensure high-quality patient care in our Leeds and Bradford units.
- Company: Join BPAS, a leading provider of reproductive health services with a focus on patient care.
- Benefits: Enjoy 34 days annual leave, life assurance, and access to 24/7 GP services.
- Other info: Family-friendly policies and excellent work-life balance opportunities.
- Why this job: Make a real difference in reproductive health while developing your leadership skills.
- Qualifications: Strong leadership and management skills, adaptable to clinical or non-clinical environments.
The predicted salary is between 40000 - 50000 £ per year.
This role is on a 12m FTC covering maternity leave. BPAS are looking for a Service Manager (we call them Treatment Unit Manager's here!) to lead our reproductive health services in our Leeds and Bradford units. It doesn't matter if you have a commercial, corporate, or clinical background, you'll be able to use your leadership & management skills to ensure BPAS services are delivered effectively. The role will be responsible for ensuring the provision of a responsive termination of pregnancy service that is high quality and patient-focused by motivating, engaging, and managing clinical & non-clinical staff effectively. You will actively manage capacity by utilising your team to ensure appointment templates are aligned to facilitate this. You will also work to ensure the services provided in your clinic, including a surgical termination service, maintain high standards of patient care in line with BPAS policies & procedures. You will also maintain positive relationships with our external stakeholders including local commissioners and the Care Quality Commission (CQC) ensuring the unit is managed in line with regulatory requirements.
Responsibilities
- Ensure the delivery of a patient-focused, caring, and professional standard of treatment to defined BPAS quality standards and the legislative and regulatory framework.
- Monitor and investigate patient safety incidents and complaints via Datix, reporting outcomes to the Operations and Quality Manager and initiating any necessary action.
- Participate in the development of annual budgets and monitor and control unit expenditure in line with agreed budgets in order to maximise unit contribution to BPAS finances.
- Liaise with other units, Operations & Quality Managers and the Booking and Information Centre (BIC) to ensure the best use of appointments and session times, and to work with the Business Development team to secure contracts and maintain business advantage.
- Ensure the effective monitoring of clinical practitioners’ performance against clinical guidelines, defined quality standards and BPAS practices and procedures. To initiate remedial action as appropriate.
- Initiate Duty of Candour contact with patients following any relevant incident, seeking support/direction as needed from the Quality Matron and OM.
- Maintain relevant evidence to demonstrate compliance with Care Quality Commission (CQC) regulatory requirements and host inspections from any regulatory bodies such as the CQC, Department of Health and Social Care, Fire Service, Health and Safety Executive.
- Manage capacity and ensure appointment templates are aligned to facilitate timely access to termination of pregnancy services, including a surgical termination service.
- Maintain positive relationships with external stakeholders including local commissioners and the CQC.
Qualifications and requirements
- Leadership and management skills applicable to clinical or non-clinical settings.
- Ability to work within BPAS policies & procedures and regulatory requirements.
Benefits
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership, and other lifestyle benefits
- Family-friendly policies to support work-life balance
Service Manager - 36 hours (12m Mat Cover) in Leeds employer: British Pregnancy Advisory Service (BPAS)
BPAS is an exceptional employer that prioritises a supportive and inclusive work culture, offering a range of benefits including 34 days of annual leave and access to mental health resources. As a Service Manager in our Leeds and Bradford units, you will have the opportunity to lead a dedicated team in delivering high-quality reproductive health services while enjoying family-friendly policies that promote a healthy work-life balance. With a focus on professional development and maintaining strong relationships with stakeholders, BPAS is committed to fostering employee growth and ensuring a rewarding career experience.
Contact Details:
British Pregnancy Advisory Service (BPAS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - 36 hours (12m Mat Cover) in Leeds
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like British Pregnancy Advisory Service (BPAS) before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at British Pregnancy Advisory Service (BPAS). Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show British Pregnancy Advisory Service (BPAS) you’re ready to step in and make an immediate impact!
We think you need these skills to ace Service Manager - 36 hours (12m Mat Cover) in Leeds
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Service Manager - 36 hours (12m Mat Cover) at British Pregnancy Advisory Service (BPAS), make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to British Pregnancy Advisory Service (BPAS).
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at British Pregnancy Advisory Service (BPAS). Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for British Pregnancy Advisory Service (BPAS).
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
