IT Support Administrator - 36 hours 12 months FTC

IT Support Administrator - 36 hours 12 months FTC

Full-Time 26444 - 29853 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide essential admin support to the IT & Digital team and manage financial processes.
  • Company: Join BPAS, the UK's largest independent reproductive healthcare charity.
  • Benefits: Enjoy 34 days annual leave, life assurance, and access to 24/7 GP services.
  • Other info: Hybrid working with great career growth opportunities in a values-driven organisation.
  • Why this job: Make a real difference in reproductive healthcare while developing your IT skills.
  • Qualifications: Experience in administration, strong organisational skills, and confident IT user.

The predicted salary is between 26444 - 29853 £ per year.

The closing date is 30 June 2026. Please note that this is a 12 months Fixed-Term Contract.

Are you an organised and detail-focused administrator with an interest in IT and digital services? BPAS is seeking an IT Support Administrator to provide essential administrative support to our IT & Digital team. This role is key to ensuring the smooth running of financial processes, IT asset management, and service coordination across the organisation. You will work closely with the Head of IT & Digital and wider team, supporting the management of IT spend, maintaining accurate records, and coordinating equipment and supplier processes to ensure services run efficiently. This is a hybrid working role with visits to BPAS Head office once a week and when required for meetings and team days.

About You

You will have experience working in an administrative role, ideally within an IT, finance or operational environment, with strong organisational skills and a high level of attention to detail. You will be confident managing data, working with systems, and supporting processes that require accuracy and consistency. You will be comfortable liaising with a range of stakeholders, including internal teams, suppliers and finance colleagues, and will have the ability to prioritise your workload effectively. A proactive approach, strong communication skills and a willingness to identify and suggest improvements will be key to success in this role.

Main duties of the job

  • Support the accurate recording and monitoring of IT spend, working closely with Finance colleagues and suppliers.
  • Assist in maintaining IT asset registers and stock control logs, ensuring records are accurate and up to date.
  • Coordinate new equipment requests and arrange delivery to users and sites across the organisation.
  • Use IT Service Desk and financial systems to input and extract data and support management reporting.
  • Request supplier quotations, raise purchase orders, check invoices and support resolution of discrepancies.
  • Assist in monitoring budgets and identifying opportunities for cost improvements.
  • Support the development and implementation of process improvements within IT administrative functions.
  • Provide general administrative support to the IT team, including scheduling meetings, preparing agendas and taking minutes.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country. When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include:

  • 34 days annual leave (including bank holidays).
  • Life assurance at 3 salary.
  • Defined contribution pension scheme.
  • Access to GP 24/7, 365 days a year.
  • MyMindPal mental fitness app and 24/7 counselling support.
  • Online discounts, discounted gym membership, and other lifestyle benefits.
  • Family-friendly policies to support work-life balance.

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks. We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.

Job responsibilities

The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool. If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary: £26,444- £29,853 per annum, depending on skills and experience.

Contract: 12 months FTC.

Shift Pattern: 36 hours per week Monday - Thursday 09:00- 17:00 Friday 09:00 - 15:30.

Location: Hybrid working with visits to BPAS Head office once a week and when required for meetings and team days. BPAS Head office: Orion House, 2 Athena Dr, Tachbrook Park Dr, Royal Leamington Spa, Warwick CV34 6RQ.

Apply now

Interested in making a difference? Apply today to join our team.

Values & eligibility

All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome

If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks

All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

  • Management of complex financial records.
  • Management of asset registers.
  • Telephone support.
  • Data and records management.
  • Interrogating systems to provide meaningful management information.

Qualifications

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2.
  • Educated to further education level (e.g. A-Levels, BTEC, GNVQ).
  • Confident IT user, with expert Microsoft Excel skills.

Knowledge & Skills

  • Budgetary management, capital and revenue.
  • GDPR and the DPA 2018.
  • Records management.

General

  • Do you support a woman's right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
  • Are you aware we are unable to offer Visa sponsorship for this role?
  • This role is for 36 hours per week over Monday to Friday - Can you commit to this?
  • This role is hybrid working with visits to BPAS Head office once a week and when required for meetings and team days, travel is not paid. - Can you travel to the Head Office (CV34 6RQ) on the weekly basis?
  • Are you aware that this is a 12 months FTC?
  • Please list any further information you wish to add in support of your application for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name British Pregnancy Advisory Service (BPAS).

Contract Fixed term.

Duration 12 months.

Working pattern Full-time, Flexible working, Home or remote working.

IT Support Administrator - 36 hours 12 months FTC employer: British Pregnancy Advisory Service (BPAS)

At BPAS, we pride ourselves on being a values-driven organisation that prioritises compassion, professionalism, and choice in reproductive healthcare. As an IT Support Administrator, you will enjoy a supportive work culture with a strong emphasis on employee well-being, offering generous benefits such as 34 days of annual leave, access to mental health resources, and opportunities for professional growth within a hybrid working environment. Join us in making a meaningful impact while enjoying a balanced work-life experience at our welcoming Head Office in Royal Leamington Spa.

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Contact Details:

British Pregnancy Advisory Service (BPAS) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Administrator - 36 hours 12 months FTC

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what British Pregnancy Advisory Service (BPAS) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges British Pregnancy Advisory Service (BPAS) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at British Pregnancy Advisory Service (BPAS)!

Direct Apply to British Pregnancy Advisory Service (BPAS)

Let's not forget to apply directly through the British Pregnancy Advisory Service (BPAS) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support Administrator - 36 hours 12 months FTC

Organisational Skills
Attention to Detail
Data Management
Financial Record Management
IT Asset Management
Communication Skills
Stakeholder Liaison

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at British Pregnancy Advisory Service (BPAS).

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at British Pregnancy Advisory Service (BPAS). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.