At a Glance
- Tasks: Support a busy office by handling admin tasks and client interactions.
- Company: Join BPAS, the UK's largest independent reproductive healthcare charity.
- Benefits: Enjoy flexible hours, 34 days annual leave, and a supportive work environment.
- Other info: Be part of a compassionate team dedicated to reproductive healthcare.
- Why this job: Make a real difference in people's lives while maintaining a great work-life balance.
- Qualifications: Experience in administration and excellent communication skills are essential.
The predicted salary is between 13 - 14 £ per hour.
The closing date is 16 June 2026.
Please note this is a casual vacancy working in our unit in Doncaster on an ad‑hoc basis covering periods of annual leave and sickness.
Do you enjoy working within a busy office or reception environment, where no two days are the same? Are you looking for flexible employment that will allow you to maintain good work-life balance? We are looking for an experienced Admin Assistant to come and join our Doncaster unit on a casual basis. You’ll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services. By working as a Casual/Bank employee you will benefit from flexible hours that suit you as well as a pensionable income.
About You
You will have proven experience of working within an office environment, where you’ve carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client’s episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and dispatch statistical information and reports.
We are also looking for:
- Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK’s largest independent reproductive healthcare charity, providing evidence‑based, not‑for‑profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country. When you join BPAS, you become part of a values‑driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.
Working with us - benefits include:
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership, and other lifestyle benefits
- Family‑friendly policies to support work‑life balance
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer‑recruitment principles and includes appropriate pre‑employment checks. We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right-hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool. If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary: £13.08 - £14.73 per hour - Depending on skills and experience
Shift Pattern: Ad‑hoc - As and when required to cover periods of annual leave and sickness in line with business needs. This will be over Monday to Friday - more to be discussed at interview.
For the opening times of the unit please visit www.bpas.org.
Apply now
Interested in making a difference? Apply today to join our team.
Values & eligibility
All applicants must be pro-choice and support a woman’s right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Application outcome
If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre‑employment checks
All offers of employment are conditional on satisfactory pre‑employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person Specification
Experience
- Administration experience gained within an office environment and general office duties
- Experience with clerical procedures including the checking of documentation
- Experience of telephone and reception procedures
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
Qualifications
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including Word, Excel, Outlook and Microsoft Teams
General
Do you support a woman’s right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship. Are you aware we are unable to offer Visa sponsorship to this role? Are you aware this is a casual vacancy working on an ad‑hoc basis covering annual leave and sickness? What days/hours can you offer the unit on a weekly/monthly basis? Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Admin Assistant - Bank / Casual in Doncaster employer: British Pregnancy Advisory Service (BPAS)
At BPAS, we pride ourselves on being an exceptional employer that values compassion, professionalism, and choice. Our Doncaster unit offers flexible working hours, allowing you to maintain a healthy work-life balance while contributing to meaningful reproductive healthcare services. With generous benefits including 34 days of annual leave, life assurance, and access to mental health support, you'll find a supportive and inclusive environment that fosters both personal and professional growth.
Contact Details:
British Pregnancy Advisory Service (BPAS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant - Bank / Casual in Doncaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Be ready for that interview! Research BPAS and understand their values. Prepare answers that highlight your experience in admin roles and how you can contribute to their mission of providing compassionate care.
✨Tip Number 3
Show off your skills! If you get the chance, bring along examples of your work or even a portfolio. This can really set you apart from other candidates and show that you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the BPAS team. Don’t miss out on this opportunity!
We think you need these skills to ace Admin Assistant - Bank / Casual in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of Admin Assistant, so don’t hold back on showcasing your office experience!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Show Your Personality:Don’t forget to let your friendly and positive attitude shine through! We’re looking for someone who can connect with clients and colleagues alike, so a touch of personality in your application can go a long way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin Assistant in a busy office environment. Familiarise yourself with BPAS services and their mission. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Admin Assistant, you'll need to communicate effectively with clients and colleagues. Prepare examples of how you've handled difficult situations or communicated important information in previous roles. This will demonstrate your ability to maintain a friendly and positive attitude, even under pressure.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with upset clients or managing conflicting priorities. Think of relevant experiences from your past jobs where you successfully navigated similar challenges. This will show that you can think on your feet and adapt to the dynamic nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, the types of tasks you'll be handling, or how BPAS supports its staff. Asking insightful questions shows your enthusiasm for the role and helps you determine if it's the right fit for you.
