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- Tasks: Support clients and colleagues with admin tasks in a friendly, efficient manner.
- Company: Join BPAS, a pro-choice organisation dedicated to women's health.
- Benefits: Enjoy 34 days annual leave, flexible hours, and access to mental health support.
- Other info: Casual position with opportunities for personal growth and development.
- Why this job: Make a difference in a supportive environment while gaining valuable experience.
- Qualifications: Experience in admin roles and strong communication skills required.
The predicted salary is between 13 - 14 £ per hour.
We are looking for an experienced Admin Assistant to join our Bournemouth unit on a casual basis. The role involves carrying out administration tasks efficiently and friendly, ensuring clients feel accepted, supported and confident.
Responsibilities
- Answer and direct telephone queries, liaising with internal and external colleagues.
- Accurately check or complete BPAS and legal paperwork.
- Monitor, edit and amend appointment list using the BPAS booking system, informing clients of changes.
- Assist in monitoring, controlling and ordering stock, sorting, distributing incoming mail and preparing and dispatching statistical information and reports.
- Deal face‑to‑face with patients who may be upset, in a care environment.
- Perform clerical procedures, including checking documentation, telephone and reception duties.
- Show good attention to detail, support colleagues and clients as an effective team player.
Experience and Qualifications
- Proven experience working in an office environment and carrying out administrative duties.
- Experience with clerical procedures, checking documentation, telephone and reception duties.
- Experience dealing face‑to‑face with upset patients in a care environment.
- English & Maths qualification: GCSE A-C, Functional Skills Level 2, GCSE 4* or NVQ level 2.
- Competent in Microsoft Office (Word, Excel, Outlook) and Microsoft Teams.
Opportunity to work flexible hours and a pensionable income. Adherence to BPAS values: pro‑choice and support for a woman's right to choose. Legal right to work in the UK; no visa sponsorship provided. Understanding that this is a casual vacancy on an ad‑hoc basis covering annual leave and sickness.
Benefits
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, gym membership, and other lifestyle benefits
- Family‑friendly policies to support work‑life balance
Salary and Hours
£13.08 – £14.73 per hour, depending on skills and experience. Ad‑hoc shift pattern, Monday to Friday as required.
Location
BPAS Bournemouth Dean Park Clinic, 23 & 25 Ophir Road, Bournemouth BH8 8LS
EEO Statement
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer‑recruitment principles and includes appropriate pre‑employment checks. We actively welcome applications from all backgrounds, identities, and experiences and will make reasonable adjustments to ensure a fair and accessible recruitment process.
References and Pre‑Employment Checks
All offers of employment are conditional on satisfactory pre‑employment checks, including three years of employment references, reasons for leaving, and details of any gaps in employment.
Disclosure and Barring Service Check
This post requires a Disclosure to the Disclosure and Barring Service to check for criminal convictions.
Admin Assistant - Bank / Casual in Bournemouth employer: British Pregnancy Advisory Service (BPAS)
Contact Detail:
British Pregnancy Advisory Service (BPAS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - Bank / Casual in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. This will help you feel more confident and articulate when it comes to discussing your experience and how you can support clients at BPAS.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Office and any other relevant software. If you can demonstrate your proficiency during the interview, it’ll give you a leg up over the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the BPAS team and supporting our mission.
We think you need these skills to ace Admin Assistant - Bank / Casual in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your relevant experience in administration and any specific skills that match the job description, like handling paperwork or dealing with clients.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and explains why you want to work with us at BPAS. Share your passion for supporting clients and how your experience makes you a great fit for the team.
Showcase Your Attention to Detail: In your application, give examples of how you've demonstrated attention to detail in previous roles. This is crucial for tasks like checking documentation and managing appointment lists.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Assistant role at BPAS. Familiarise yourself with the specific tasks mentioned in the job description, like handling telephone queries and managing appointment lists. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since you'll be dealing with clients who may be upset, it's crucial to highlight your interpersonal skills. Prepare examples from your past experiences where you've successfully managed difficult situations or provided excellent support. This will reassure the interviewers that you can handle the emotional aspects of the role with care and professionalism.
✨Be Ready for Practical Questions
Expect questions that assess your administrative skills and attention to detail. You might be asked how you would handle a specific clerical task or manage conflicting priorities. Practise answering these types of questions using the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Tech Savviness
As the role requires proficiency in Microsoft Office and Teams, be prepared to discuss your experience with these tools. You could even mention specific tasks you've accomplished using them, like creating reports or managing schedules. This will show that you're not just familiar with the software but also capable of using it efficiently in a busy environment.