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- Tasks: Support our team by managing calls, paperwork, and appointments in a caring environment.
- Company: Join BPAS, a supportive organisation dedicated to women's health and rights.
- Benefits: Enjoy 34 days annual leave, life assurance, and access to 24/7 GP services.
- Other info: Part-time hours with a focus on work-life balance and inclusivity.
- Why this job: Make a difference while gaining valuable experience in a dynamic admin role.
- Qualifications: GCSEs in English and Maths, plus Microsoft Office skills required.
The predicted salary is between 24000 - 28000 £ per year.
BPAS is looking for an experienced Admin Assistant to join our Bournemouth unit on a part‑time basis (15 hours per week, Monday, Thursday, Friday). The role is a 6‑month fixed‑term contract.
Responsibilities
- Answer and direct telephone queries, liaising with internal and external colleagues.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client's episode of care.
- Monitor, edit and amend appointment list using the BPAS booking system and inform clients of any changes.
- Assist in monitoring, controlling and ordering stock; sort and distribute incoming mail; prepare and dispatch statistical information and reports.
Experience & Skills
- Experience of dealing face‑to‑face with clients who may be angry or upset in a care environment.
- Knowledge of clerical procedures, including checking documentation, telephone and reception duties.
- Good attention to detail, supportive towards colleagues and clients, and an effective team player.
Benefits
- 34 days annual leave (including bank holidays).
- Life assurance at 3× salary.
- Defined contribution pension scheme.
- Access to GP 24/7, 365 days a year.
- MyMindPal mental fitness app and 24/7 counselling support.
- Online discounts, discounted gym membership and other lifestyle benefits.
- Family‑friendly policies to support work‑life balance.
Salary and Contract
£24,484 – £27,583 per annum pro‑rate (£13.08 – £14.73 per hour), depending on skills and experience. Contract: 6‑month fixed term.
Shift Pattern
Monday 10:00 – 15:30 | Thursday 10:00 – 15:00 | Friday 09:30 – 14:00.
Location
BPAS Bournemouth, 23‑25 Ophir Rd, Bournemouth, BH8 8LS.
Eligibility
All applicants must be pro‑choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Visa sponsorship is not available.
Qualifications
English and Maths qualification: GCSE A‑C or Functional Skills Level 2, or equivalent (GCSE 4* or NVQ level 2). Competent in Microsoft Office programmes (Word, Excel, Outlook, Teams).
Disclosure and Barring Service Check
Candidate will undergo a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.
References
Offers of employment are conditional on satisfactory pre‑employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps.
EEO Statement
BPAS is an inclusive employer and welcomes applications from all backgrounds. Reasonable adjustments will be made to facilitate a fair recruitment process.
Admin Assistant - 15 hours in Bournemouth employer: British Pregnancy Advisory Service (BPAS)
Contact Detail:
British Pregnancy Advisory Service (BPAS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - 15 hours in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin tasks and client interactions. We recommend role-playing with a mate to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Office or handling difficult clients, be ready to share specific examples during interviews. This will help you stand out as a strong candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Admin Assistant - 15 hours in Bournemouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Admin Assistant role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your clerical skills and any experience dealing with clients in a care environment. We want to see how you can bring your attention to detail and team spirit to our Bournemouth unit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your communication skills right away!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Assistant role and its responsibilities. Familiarise yourself with BPAS's mission and values, especially their pro-choice stance, as this will show your alignment with their goals.
✨Prepare for Client Interactions
Given that you'll be dealing with clients who may be upset, think of examples from your past experiences where you've successfully managed difficult situations. This will demonstrate your ability to handle challenging interactions with empathy and professionalism.
✨Showcase Your Attention to Detail
Since the role requires checking documentation and managing appointments, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, whether in previous jobs or during your studies.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is essential, brush up on your skills in Word, Excel, and Outlook. You might even want to prepare a few examples of how you've used these tools effectively in past roles to highlight your competence.