At a Glance
- Tasks: Support a dynamic team with admin duties and client interactions in a healthcare setting.
- Company: Join BPAS, the UK's leading reproductive healthcare charity, making a real difference.
- Benefits: Enjoy flexible hours, 34 days annual leave, and access to mental health support.
- Other info: Opportunity for personal growth in a supportive and diverse environment.
- Why this job: Be part of a compassionate team that values inclusivity and work-life balance.
- Qualifications: Experience in administration and excellent communication skills are essential.
The predicted salary is between 13 - 14 € per hour.
Looking for an experienced Admin Assistant to join Birmingham South unit on a casual basis, covering periods of annual leave and sickness. Flexible hours and pensionable income.
About You
You have proven experience working within an office environment, with administration duties, excellent communication skills, and a friendly positive attitude.
Main duties of the job
- Answer and direct telephone queries, liaising with internal and external colleagues.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client episode of care.
- Monitor, edit and amend appointment list, using BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in monitoring, controlling and ordering stock, sort and distribute incoming mail, prepare and dispatch statistical information and reports.
Additional Experience Required
- Experience dealing face to face with patients who may be upset within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone and reception duties.
- Good attention to detail, supportive towards colleagues and clients, effective team player.
About Us
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception and STI testing and treatment across the country.
Benefits include:
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership and other lifestyle benefits
- Family‑friendly policies to support work‑life balance
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer‑recruitment principles and includes appropriate pre‑employment checks. We actively welcome applications from people of all backgrounds, identities and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Job details
- Salary: £13.08 – £14.73 per hour, depending on skills and experience.
- Shift pattern: Ad‑hoc – as and when required to cover periods of annual leave and sickness in line with business needs. Monday to Friday.
- Location: BPAS Birmingham South – The Robert Clinic, 162 Station Road, Kings Norton, Birmingham B30 1DB.
Qualifications
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2.
- Competent in Microsoft Office programmes including Word, Excel, Outlook and Microsoft Teams.
Experience
- Administration experience within an office environment.
- Experience with clerical procedures including checking of documentation.
- Telephone and reception procedures experience.
- Experience dealing face to face with patients who may be angry or upset within a care environment.
Legal & Eligibility
All applicants must be pro‑choice and support a woman’s right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. We are unable to offer visa sponsorship for this role.
Reference & Pre‑Employment Checks
All offers of employment are conditional on satisfactory pre‑employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Disclosure and Barring Service Check
This position requires a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Employer name British Pregnancy Advisory Service (BPAS)
Admin Assistant - Bank / Casual in Birmingham employer: British Pregnancy Advisory Service (BPAS)
The British Pregnancy Advisory Service (BPAS) is an exceptional employer, offering a supportive and inclusive work environment in Birmingham South. With flexible hours, generous annual leave, and a commitment to employee well-being through mental health resources and family-friendly policies, BPAS fosters professional growth while making a meaningful impact in reproductive healthcare. Join a team that values diversity and prioritises the welfare of both staff and clients.
Contact Detail:
British Pregnancy Advisory Service (BPAS) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant - Bank / Casual in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for admin roles, like handling difficult situations with clients or managing multiple tasks. The more you practice, the more confident you'll feel!
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the company and its values. Show how your experience aligns with their mission, especially in a caring environment like BPAS. It’ll make you stand out!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at BPAS. Don’t miss out on this opportunity!
We think you need these skills to ace Admin Assistant - Bank / Casual in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and any specific skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the Admin Assistant role at BPAS and how your positive attitude and communication skills make you a great fit for our team.
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is accurate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role and the company. Research BPAS and understand their mission and values. This will help you tailor your answers and show that you’re genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to admin roles, such as handling difficult situations or managing multiple tasks. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Skills
Be ready to discuss your experience with clerical procedures, telephone duties, and dealing with upset patients. Use specific examples from your past roles to demonstrate your skills and how they align with what BPAS is looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with or how BPAS supports its staff. Asking insightful questions shows your enthusiasm and helps you determine if the role is right for you.
