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- Tasks: Join a busy office, handling calls and admin tasks to support clients.
- Company: Be part of BPAS, the UK's leading reproductive healthcare charity.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a supportive team.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Experience in admin roles and excellent communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Please note, this role is on a 12 month fixed term contract. Do you enjoy working within a busy office or reception environment, where no two days are the same? We are looking for an experienced Admin Assistant to join our unit in Birmingham Central for 30 hours per week on Mondays, Tuesdays, Thursdays and Fridays. A detailed shift pattern and salary information can be found in the further information section below. You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
Responsibilities
- Answer and direct telephone queries, liaising with internal and external colleagues.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client’s episode of care.
- Monitor, edit and amend appointment list using the BPAS booking system, informing clients of any changes to their appointments.
- Assist in monitoring, controlling and ordering stock, sorting and distributing incoming mail, and preparing and dispatching statistical information and reports.
Qualifications
- Proven experience of working within an office environment, carrying out administration duties.
- Excellent communicator both internally and externally with a friendly and positive attitude when interacting with clients, colleagues and external parties.
- Experience of face‑to‑face interaction with patients who may be upset within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone and reception duties.
- Good attention to detail, supportive towards colleagues and clients, and an effective team player.
Company
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence‑based, not‑for‑profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.
Benefits
34 days annual leave (including)
Admin Assistant - 30 hours (12m FTC) in Birmingham employer: British Pregnancy Advisory Service (BPAS)
Contact Detail:
British Pregnancy Advisory Service (BPAS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - 30 hours (12m FTC) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Admin Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your experience aligns with the role at BPAS. We want you to showcase your friendly attitude and attention to detail, so rehearse those examples that highlight your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the BPAS team. So, get clicking and let’s land that job together!
We think you need these skills to ace Admin Assistant - 30 hours (12m FTC) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in admin roles, especially in busy environments. We want to see how you've handled similar tasks before, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Admin Assistant role and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and colleagues, make sure to highlight your communication skills in your application. We love candidates who can convey information clearly and positively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at British Pregnancy Advisory Service (BPAS)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Assistant role and its responsibilities. Familiarise yourself with the tasks mentioned in the job description, like handling telephone queries and managing appointment lists. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Admin Assistant, you'll need to communicate effectively with clients and colleagues. Prepare examples of how you've successfully handled difficult conversations or provided excellent customer service in the past. This will highlight your ability to maintain a friendly and positive attitude, even in challenging situations.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this role, especially when checking documentation and managing stock. Bring along examples of how you've ensured accuracy in your previous roles, whether it's through meticulous record-keeping or double-checking important paperwork. This will reassure the interviewers that you can handle the responsibilities with care.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers about the team dynamics, company culture, or specific challenges they face. This shows that you're not only interested in the job but also keen to understand how you can contribute to the team at BPAS.